Manager, Revenue Management Training Delivery, Apec

**Job Number** 23132252

**Job Category** Revenue Management

**Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management
**JOB SUMMARY**

**[The job location is flexible across South East Asia locations]**

The position provides support to the Sr Manager, Revenue Management Field Support, focusing on all matters related to **Revenue Management** training, learning and development for APEC across all brands including scheduling, facilitating training and content creation. This position requires dynamic facilitation and classroom management capabilities as well as virtual instructor led training skills. This position provides an exceptional experience for participants through professional, energetic, and enthusiastic program delivery and logistics and planning support. The role requires travelling 70% of the year to different markets within APEC to delivery training.

Through training delivery, the position provides discipline expertise to support revenue management associates in the development and execution of revenue management strategies. The role identifies and coordinates training and education to enhance revenue management knowledge for all stakeholders and associates across all disciplines.

**CANDIDATE PROFILE**

**Education and Experience**
- Bachelor’s degree in in Business Administration, Hotel and Restaurant Management
- Min 3 years of work experience in hotel Revenue Management experience required, Marriott experience preferred
- Experience in trainings delivery (both virtual and in-person)
- Proficiency with Advanced PowerPoint is essential

**Skills and Competencies**
- Excellent written and verbal communication skills, English fluency is a must.
- Excellent presentation skills with strong ability to influence audience.
- Good knowledge in both the technical and strategic processes (budgeting, pricing, etc) of Revenue Management.
- Delivers results and demonstrates balanced judgment under pressure; engages in fixing the problem vs. just identifying the problem.
- Demonstrated ability to take large volumes of complex information and present it in a clear and concise manner.
- Able to translate business needs into actions; ensures that all work is completed effectively; solves problems and monitors the progress of work against schedules and budgets; maintains high performance standards.
- Comfortable challenging organizational norms and accepted thinking to improve effectiveness.
- Strategic and analytical thinker; makes decisions using data.
- Comfortable with complexity, ambiguity and change; supports and manages positive change.
- Proactive approach to learning RM practices and concepts from other vendors or industries.
- Knowledgeable on all MI hotel brands

**CORE WORK ACTIVITIES**
- Delivers Revenue Management trainings in the region for hotel leaders (revenue and non-revenue associates), both virtual and in-person
- Creates training content and curriculum to support development of Revenue Leaders in the region
- Supports continent and global revenue management L&D projects and initiatives.
- Develops and maintains strong relationships with a broad group of stakeholders in order to foster trust and influence key decisions.

**MANAGEMENT COMPETENCIES**
**Leadership**
- **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

**Managing Execution**
- **Building and Contributing to Teams** - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- **Planning and Organizing **- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

**Building Relationships**
- **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organiza