Retail Team Leader

4 days ago


Changi, Singapore Jo Traikos Promotions Pte. Ltd. Full time

**Role & Responsibilities**
- Drive sales growth by setting clear targets, analysing sales data, optimising inventory, and ensuring consistent customer experiences in duty-free environments.
- Serve as an ambassador, embodying the brand image through grooming and attitude.
- Lead and mentor the team, integrating newcomers and guiding staff to effectively sell the products.
- Maintain comprehensive sales reporting by tracking overall and individual sales performances, identifying trends, and pinpointing areas for improvement.
- Manage and coach team members, conducting performance reviews, providing feedback for improvement, and ensuring timely briefings on priorities.
- Monitor and report on new opportunities and competitive activities within the airport environment to support strong brand activations and stay abreast of industry trends.
- Ensure adherence to all brand merchandising standards, including installation of promotional materials and visual merchandising setups.
- Collaborate with cross-functional teams to develop and execute strategies for enhancing brand visibility and sales performance in duty-free shops.

**Must-have Attitude & Skills**
- Strong leadership, people management, and interpersonal skills.
- Thrive under pressure with a positive 'can-do' mindset.
- Agile in way of working and able to effectively manage time and multitask.
- Detail-oriented and highly proficient in Microsoft Outlook, Teams, PowerPoint, Word, and Excel, etc.
- Administrative and organisational management.

**Requirements**:

- Minimum 5 years of relevant supervisory experience.
- Minimum NITEC / GCE O Level and above (must be able to provide a copy of the educational certificate).
- Willing to work at Changi Airport - a fast-paced and dynamic environment.
- Willing to work weekends and public holidays (5-day work week).
- Passion in Travel Retail and/or in the Liquor industry.

**Benefits**
- Attractive remuneration package.
- Medical and dental insurance coverage.
- Comprehensive service and product training.

**Job Types**: Full-time, Permanent

Pay: $3,700.00 - $4,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Health insurance

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Retail Sales: 5 years (required)

Work Location: In person


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