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Retail Sales Associate

3 weeks ago

Changi, Singapore Sunnystep Pte Ltd Full time

Exciting news We are on a growing journey and building a stellar team

At Sunnystep, we are not just building leaders but cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

**Why should you be part of Sunnystep’s success?**

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivaled comfort but also leaves a positive impact on the planet.

**Retail Sales Associate** plays a crucial role in achieving sales targets, maintaining store appearance, and contributing to the overall success of the retail business.

You will also
- Greet customers who pass by or walk through the door in a friendly and approachable manner, and provide them with exceptional customer service
- Be an expert in our products and in footwear in general, and provide honest recommendations to help customers find the right product and best fit
- Follow up on customer orders and make sure all orders are properly fulfilled
- Provide insights about operational processes, customer complaints, and product issues promptly
- Answer all customer inquiries correctly and maintain good relationships, especially with loyal customers
- Organise stocks in the storage room, manage inventory list, and help keep the retail stores clean and organized at all times
- Continuously update knowledge of new arrivals and trends within the footwear industry
- Help colleagues and operations team whenever needed
- Assist with ad-hoc tasks whenever needed

We want to speak with you if you are / have
- Passionate about customer service and experience maintaining a high standard of customer service at all times
- Believes in Sunnystep brand mission and products
- Able to follow company instructions and processes closely
- Willingness to learn about products and stay updated on industry trends
- The flexibility to work evenings, weekends, and holidays as required by the business
- A friendly demeanor and a joy to work with

**Retail sales experience highly preferred but not required**

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

**Job Types**: Full-time, Permanent

Pay: $2,200.00 - $2,800.00 per month

Work Location: In person