Sales Associate

1 day ago

Changi, Singapore Shilla Travel Retail Pte Ltd Full time

The Junior/Senior Sales Associate will be responsible to optimize sales of our Victoria’s Secret Beauty & Accessories store through sharing of product knowledge, selling skills and excellent customer service.

The Junior/Senior Sales Associate will be responsible to optimize sales of our Victoria’s Secret Beauty & Accessories store through sharing of product knowledge, selling skills and excellent customer service.

**Customer Service and Sales**
- Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
- Ensure that Shilla’s selling standard and service step is used in every customer interaction
- Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
- Engage and capitalize in upselling, cross selling and multiple selling for all product categories
- Drive and achieve individual sales target on a monthly basis in a teamwork environment

**Stock Management**
- Properly receive, display, and store merchandise according to company guidelines
- Completely understand and undertake the inter store transfer of merchandise according to company guidelines
- Understand the stock level of different categories and promote accordingly

**Store Maintenance**
- Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures

**Store Operations**
- Operate the POS cash register and handle various mode of payment
- Perform other duties as assigned by team leaders & superiors
- Provide customer feedback on products
- Any other duties as per assigned

**Key Requirements & Competencies**
- Minimum GCE ‘O’ Level with prior retail, beauty and travel retail background is highly desirable
- Great passion for Beauty and Accessories and work towards to achieve sales goals
- Excellent communication and interpersonal skill with a pleasant personality
- Strong customer service mentality, proactive and willing to learn attitude
- Dependable and good team player
- Able to perform retail operational hours which includes weekend and public holiday
- Must be comfortable to work in Changi Airport

New hires who are working in frontline will receive 1 month retention bonus after they complete their 12 month of employment.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $1,800.00 - $2,500.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Day shift
- Early shift
- Late shift
- Monday to Friday
- Shift system
- Weekend availability

Supplemental pay types:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person
- Health insurance

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