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Assistant Executive
3 weeks ago
**Responsibilities**:
- Execute timely and accurate benefits and claims payments and replies to enquiries.
- Process timely and accurate service benefits/scheme payments and claims in accordance with prevailing policies and guidelines.
- Work with a team of colleagues to perform daily operational activities to ensure timely and accurate payments.
- Prepare monthly reports for payments and claims.
- Highlight system issues to the technical team, participate in implementing new system requirements, system upgrades and UAT sessions (when necessary).
- Conduct verification checks on records of claims and assist in queries/clarifications by auditors.
- Any other work areas as and when delegated, such as provision of data or information report for trend study/projects/review of SOP/processes/FAQs, etc.
**Job Requirements**:
- Minimum GCE ‘A’ or Diploma level
- HR or business admin preferred
- Experience in benefits payment, customer service, claims processing and/or good telephone etiquette preferred.
- Meticulous, good analytical and passion for customer service
- Good interpersonal skills and team player
(EA Reg No: 20C0312)