Assistant Customer Relation Officer

2 weeks ago


Singapore MSR INTERIOR DESIGN PTE. LTD. Full time

Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.
- Identify and assist with customer's needs to achieve satisfactions
- Build and maintain relationship with clients
- Perform call back to customer and coordinate follow up actions/service recovery
- Send review request to client upon project completion
- Keep customer records accurately in the system, including notes about interactions and file documents
- Provide support to any ad-hoc duties as assigned

**Job requirement**:

- Working experience in the related field is preferred.
- Good communication and interpersonal skills
- Proficient in basic Microsoft Office Applications
- Entry level is also welcome to apply



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