
customer relations officer
5 days ago
To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.
· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor
· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)
· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI
· To receive, process, and follow up events and logistics requests
· To perform other ad-hoc duties required
Tell employers what skills you haveProduct Knowledge
Customer Retention
Microsoft Office
Construction
Outsourcing
Housekeeping
Interpersonal Skills
Sales Effectiveness
Customer Care
Administrative Support
Team Player
Customer Service
Customer Relations
Customer Service Experience
-
Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Relation Officer
5 days ago
Singapore Shaw Theaters Singapore Full timeIf you are a dynamic and motivated person who has strong interpersonal skills and more importantly, believe that YOU CAN MAKE A DIFFERENCE to the company, we would like to hear from you._ **RESPONSIBILITIES** - Handle customer calls and enquiries. - Resolve customer complaints and feedback. - Assist in developing customer service policies and procedures. -...
-
Customer Relations Officer
2 weeks ago
Singapore 9 LIVES PTE. LTD. Full time**Customer Relations Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
-
Customer Relations Officer
4 days ago
Singapore STRAITS FACILITIES PRIVATE LIMITED Full timeWe are looking for a proactive and customer-focused individual to join our security agency as a **Customer Relations Officer**. **Responsibilities**: - Coordinate between clients and operations team for deployment updates - Assist in preparing quotations, invoices, and contracts - Maintain proper records of client communication and documentation - Ensure a...
-
Customer Relations Officer
2 weeks ago
Singapore E. MILLENNIUM INVESTMENTS PTE. LTD. Full timeCUSTOMER RELATIONS OFFICER SALARY : $2400.00 TO $3700.00 WORKING HOURS : MON TO FRI FROM 9AM TO 5.30PM. SAT 10AM TO 5.3OPM **Customer Relations / Operations**: - Check in/out of guests. (Overtime required) - Follow up on maintenance issues raised - Attend to tenant’s complaint and action it - Attend to contractors onsite maintenance work - Attend to SP...
-
Customer Relations Officer
5 days ago
Singapore Seatrium Full time**JOB DESCRIPTION**: - Oversees the Superintendents' offices and Customer Relations (CR) centre - Manages the CR assistant and office assistant - Arranges entry pass, accommodation, transport, carpark and meal for customers - Handles the visitor list, daily planner and Customer Feedback - Prepares Customer Satisfaction Report - Monitors inventory and verify...
-
Public Relations Specialist
4 days ago
Singapore Grow Public Relations Full timeWe're looking for a team player who is interested in the following: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...
-
Customer Relations Officer
2 weeks ago
Singapore Career Edge Asia Pte Ltd Full time$3200 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: West **Responsibilities** - Timely and accurately answer customers according to knowledge base and provide standard services for customers. - Follow up closely on all feedback and ensure a closure on each issue with proper records and timely correspondence with...
-
Customer Relations Officer
10 hours ago
Singapore Parkway Pantai Full timeThe Customer Relations Officer assists guests and patients with all enquiries, and to follow up on inpatient service feedbacks to bridge all service lapses. **Key accountabilities**: - a. Provide directions and assistance to customers with requests and enquiries at the Customer Service Counter in Hospital main lobby and Annexe block lobby. b. To visit...
-
Customer Relations Officer
10 hours ago
Singapore Dynamic Human Capital Full time**Position**: Customer Relations Officer **Salary**: $2,400 - $2,600 + OT **Location**: West **Working Hours / Days**: 8.30am - 6.00pm (5 Days Week) **Responsibilities**: - Work with all stakeholders to assist in maintaining high level of customer experience standards - Answer or make calls to customers to learn about and address their needs,...