Customer Relations Officer

1 day ago


Singapore Dynamic Human Capital Full time

**Position**: Customer Relations Officer

**Salary**: $2,400 - $2,600 + OT

**Location**: West

**Working Hours / Days**: 8.30am - 6.00pm (5 Days Week)

**Responsibilities**:

- Work with all stakeholders to assist in maintaining high level of customer experience standards
- Answer or make calls to customers to learn about and address their needs, complaints, or issues with products and / or services
- Respond efficiently and accurately to callers, explaining possible solutions and ensuring that customers feel valued
- Provide excellent and consistent level of customer service
- Making sales or recommendations for products or services that may better suit client needs
- Key role involves performing outbound calls to existing customers to remind customers of their upcoming vehicle maintenance and invite customers to book their appointments earlyRequirements:

- At least 2 years of relevant experience in the related field
- Possess minimum GCE 'O' Level or Diploma
- Excellent customer service skills and pleasant telephone etiquette
- Familiarity with Sales Force CRM / Digital transformation will be a plus
- Strong communication skills and strong accountability to high quality of service

Alyson Ong
Dynamic Human Capital Pte Ltd

**Registration No**: R22107466

**License No**: 12C6253

Primary/N/O Levels or equivalent

Minimum of 2 year(s) experience needed for this position



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore Shaw Theaters Singapore Full time

    If you are a dynamic and motivated person who has strong interpersonal skills and more importantly, believe that YOU CAN MAKE A DIFFERENCE to the company, we would like to hear from you._ **RESPONSIBILITIES** - Handle customer calls and enquiries. - Resolve customer complaints and feedback. - Assist in developing customer service policies and procedures. -...


  • Singapore STRAITS FACILITIES PRIVATE LIMITED Full time

    We are looking for a proactive and customer-focused individual to join our security agency as a **Customer Relations Officer**. **Responsibilities**: - Coordinate between clients and operations team for deployment updates - Assist in preparing quotations, invoices, and contracts - Maintain proper records of client communication and documentation - Ensure a...


  • Singapore Seatrium Full time

    **JOB DESCRIPTION**: - Oversees the Superintendents' offices and Customer Relations (CR) centre - Manages the CR assistant and office assistant - Arranges entry pass, accommodation, transport, carpark and meal for customers - Handles the visitor list, daily planner and Customer Feedback - Prepares Customer Satisfaction Report - Monitors inventory and verify...


  • Singapore Career Edge Asia Pte Ltd Full time

    $3200 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: West **Responsibilities** - Timely and accurately answer customers according to knowledge base and provide standard services for customers. - Follow up closely on all feedback and ensure a closure on each issue with proper records and timely correspondence with...


  • Singapore Grow Public Relations Full time

    We're looking for a team player who is interested in the following: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...


  • Singapore Parkway Pantai Full time

    The Customer Relations Officer assists guests and patients with all enquiries, and to follow up on inpatient service feedbacks to bridge all service lapses. **Key accountabilities**: - a. Provide directions and assistance to customers with requests and enquiries at the Customer Service Counter in Hospital main lobby and Annexe block lobby. b. To visit...


  • Singapore SnapHunt Pte Ltd Full time

    Great work culture A role that offers a breadth of learning opportunities Opportunities for career growth & development Our Client is looking for a Customer Relation Officer (front desk) The Job **Job Description**: Attend to walk-in and incoming phone enquiries Accurate handling of cash float, while ensuring that credit card, cash and charges are all...


  • Singapore ALPHA 8 PTE. LTD. Full time

    **Customer Relation Officer **(Singapore - Clementi MRT) **Responsibilities**: - Ensures all interactions with customers are handled professionally, promptly with care and adhering to Company’s policies and procedures - Handles all customers’ requests promptly and resolved to customers’ satisfaction - Assist the Loan Manager to keep track of all loan...


  • Singapore KIENTA ENGINEERING CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & ResponsibilitiesWe are seeking dedicated and people-oriented Customer Relations Officers (CRO) to support our Home Improvement Programme. The successful candidates will act as the key liaison between the project team and residents, ensuring clear communication, smooth coordination, and positive resident relations...