Customer Relations Officer

1 week ago


Singapore Career Edge Asia Pte Ltd Full time

$3200 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: West

**Responsibilities**
- Timely and accurately answer customers according to knowledge base and provide standard services for customers.
- Follow up closely on all feedback and ensure a closure on each issue with proper records and timely correspondence with participants
- Good communication skills, according to customer needs, introduce related products and promote sales orders.
- Escalate and work with support team for complicated issues, and ensure issues are resolved properly
- Project a positive and helpful attitude to external and internal customers
- Provide ideas to improve customer experience

**Requirements**:

- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- Proficient in Microsoft offices and computer skills
- Excellent communication, interpersonal, and customer service skills.

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:
**Salary Offer **$2800-$3200



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