Client Solutions Manager

1 week ago


Remote, Singapore Saviynt Full time

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.

**1. Go-to-Market Strategy**:
- Collaborate with internal stakeholders to craft and execute the overall sales strategy for the Converged Identity Platform, but with a large focus on the Privilege Access Manager portion of the platform, ensuring alignment with business objectives.
- Lead key sales conversations and presentations throughout the customer lifecycle, from prospecting to post-sale, with a focus on maximising revenue and ensuring customer success.
- Identify market trends, customer needs, and competitive dynamics to adjust sales strategies and drive growth.
- Engage and build relationships with Partners in the region to drive revenue growth and product adoption across APJ.

**2. Sales Execution**:
- Drive profitable subscription revenue growth in alignment with the company’s strategic goals.
- Assess and improve current partnerships, working closely with partners to build strong relationships and optimize sales processes.
- Develop and implement short
- and long-term partner strategies to establish a predictable and highly metric-driven revenue stream.

**3. Scaling & Performance Optimization**:
- Propose and implement necessary adjustments to optimize sales performance, ensuring the infrastructure can support growth toward +$10M ARR.
- Work with cross-functional teams to refine sales processes, tools, and resources to facilitate business expansion and revenue acceleration.

**4. Training and Development**:
- Train and enable field Sales Directors, Client Success Managers, and other customer-facing teams on the Converged Identity Platform with a focus on Privilege Access Management, including key business use cases, competitive landscape, and market drivers.
- Develop and deliver sales enablement content, training materials, and best practices to ensure alignment across sales teams.
- Foster a culture of continuous learning, ensuring teams are equipped to effectively sell and support the product offerings.

**5. Customer Advocacy & Collaboration**:
- Serve as the voice of the customer, ensuring that product development and marketing teams are aligned with customer needs and pain points.
- Collaborate closely with the product, product marketing, and sales teams to develop competitive positioning, increase market awareness, and improve product offerings.
- Act as a trusted advisor to customers, providing insights and recommendations based on industry knowledge and product expertise.

**WHAT YOU BRING**:
- 5 + years of Proven experience in sales, pre-sales engineering or customer success, ideally in the Privilege Access Management technology space.
- Demonstrated ability to lead complex Privilege Access Management strategies, drive revenue growth, and scale sales operations.
- Strong understanding of subscription-based business models and how to drive predictable, sustainable growth.
- Excellent communication and presentation skills, with the ability to engage both internal stakeholders and external customers effectively.
- Experience selling to enterprise-level customers in a Security focused environment
- Experience in selling to both Cloud Only or Hybrid environment based Infrastructure. Experience with DevOps is an added bonus.
- Experience working with cross-functional teams, including product, product marketing, and sales.
- Ability to thrive in a fast-paced, remote work environment and manage multiple priorities simultaneously.
- Strong business acumen, with the ability to analyze market trends and competitor activities.
- Ability to travel as needed (when applicable).
- Experience with Privilege Access Management vendor or Partner with a focus in PAM.
- Familiarity with SaaS business models and subscription revenue strategies.
- Previous experience working in a remote-first organization or managing remote teams.

If required for this role, you will:

- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy> Personnel Security Policy

> Privacy Policy.

Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consider



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