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Lead Customer Operations Specialist

2 weeks ago

Singapore GE Aerospace Full time

**Job Description Summary**: F110 Singapore in-country Logistics Manager. Responsible for facilitating transactions and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure.

**Company Overview**:
Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.

**Site Overview**:
GE Aerospace engines power a diverse range of commercial aircraft. Through strategic partnerships, we drive innovation and support the growth of aviation across Asia Pacific. The future of flight in Asia Pacific is filled with the most promising innovations and new possibilities. GE Aerospace stands at the forefront of these advancements. For more than 40 years, GE Aerospace has been a trusted partner to the commercial aviation sector in Asia Pacific.

**Role Overview**:

- Act as the PBL Manager for Singapore O&I program and support D level contract. Responsible for material availability and inventory metrics. Monitor the results of changes to the inventory plan/forecast and recommend modifications. Plan for prevention of excess inventory and "stock outs". Work with all levels of personnel (hourly, supervisory, and general foreperson) in resolving issues, tracking material availability, and advising on material usage.
- Consolidate internal and customer provided data to track critical material. Host meetings to discuss material requirements with GE, MRO and customer contacts. Attend and participate in Program Management Reviews.
- Use Lean (FLIGHT DECK) methodology and tools for continuous improvement and problem solving. Work with customers externally and internally to identify new opportunities to improve our current processes.
- Includes people management responsibility for contractor support.
- Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
- Acts as a resource for colleagues with less experience. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
- Ability to attend meetings and problem solve outside of typical working hours to support teammates in the US and customer requests.

**Required Qualifications**
- This role requires at least 5 years of experience in Aerospace industry OR Logistics Handling or Raw Material / Finish Parts
- Knowledge level is comparable to a Bachelor's degree from an accredited university or college

**Preferred Qualifications**
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Established project management skills.
- Data Analysis skills in Excel

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

**Additional Information**:
**Relocation Assistance Provided**:Yes