Customer Service Operations Specialist

11 hours ago


Singapore Monee Full time

Customer Service Operations Specialist (Contract) - MariBank Join to apply for the Customer Service Operations Specialist (Contract) - MariBank role at Monee Customer Service Operations Specialist (Contract) - MariBank 1 week ago Be among the first 25 applicants Join to apply for the Customer Service Operations Specialist (Contract) - MariBank role at Monee Conduct follow up over different channels including but not limited to call/email/chat to resolve customers' enquiries and requests in an effective and efficient manner Manage complex cases, such as complaints and escalated cases, from end-to-end Work closely with internal teams on escalated cases to ensure timely and quality resolution Achieve personal and team Key Performance Indicators Ensure confidentiality of the



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