Operations Specialist
5 days ago
Operations Specialist (Customer Service)International SOS is pioneer and leader in International Health and Security Risk Management. Founded in 1985, the International SOS Group has been saving lives for 40 years. Headquartered in London and Singapore, we are trusted by over 9,000 organisations, including the majority of the Fortune Global 500, mid-size enterprises, governments and educational institutions. Nearly 13,000 multicultural experts in security, medical, logistics, and digital experts provide 24/7 support and assistance from over 1,200 locations across 90 countries, speaking over 110 languages. About the Role The International Operations Specialist is responsible for the delivery of high-quality medical and travel assistance services to our clients, customers, and corporate members. You will respond to inbound and outbound calls, emails and live chat from members travelling domestically within their home country or internationally, assisting with their healthcare, travel and security needs. If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced environment, send in your application today. Key Responsibilities Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner and managing cases in line with the key directive of Assist First, Verify Later. Provide operations and logistic expertise in the understanding and fulfilment of requests for assistance from our clients and subscribers, in collaboration with medical and security professional colleagues. Demonstrate a professional, positive and caring attitude when servicing clients and subscribers with the objective of exceeding expectations. Manage cases with a sense of responsibility and urgency, proactively working around barriers and demonstrating a passion for achieving the best outcomes for our clients and subscribers. Manage an allocated load of cases within the shift and ensure that case details and direction are communicated appropriately and efficiently in the transmission handover About You At least 1-2 years of relevant experience in a customer service role Experience working in logistics, travel and/or healthcare sector is desirable Passionate about helping people with a naturally empathetic approach Attention to detail with a commitment to adherence to policies and procedures including data protection Solution oriented, ability to work well under pressure with a collaborative approach in a demanding environment Flexibility to work as part of a rotating roster without restrictions Excellent written and spoken English language What We Offer Comprehensive 12-16 weeks induction group training, a mix of classroom and on the job training, buddy system and mentoring. Supportive, collaborative & friendly team culture Structured remuneration and progression program, enabling you to grow your career within a global organization Collaboration with colleagues from other assistance centres located in each region to gain an international perspective and understanding on world topics and issues Exposure to the latest global medical and security updates and trends Working Hours 13 hour shifts Between 7am to 8 pm 15 working shift per month with 15 off days Shifts are ideally 2 days on, 2 days off or 3 days on, 3 days off 100% work from office, no hybrid or WFH option No night shift, required to work on weekends and public holidays Location: Office based environment, next to Expo MRT #J-18808-Ljbffr
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Recruitment Specialist
5 days ago
Singapore Manufacturing & Operations Full timeJob Description **Work Environment**: The work environment is primarily an office setting. The position may involve occasional travel for recruitment events, job fairs, or meetings with recruitment agencies and educational institutions. **Authority**: **Offer Negotiation**: The Recruitment Specialist is authorized to negotiate job offers, including salary...
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Lead Veterinarian Specialist
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Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full timeJob Description: Clinical Leadership & Oversight: The Lead Veterinarian Specialist will provide strategic clinical oversight and departmental leadership for ECC Veterinarians and fellow ECC Specialists. Management responsibilities are embedded within regular clinical hours, with no separate administrative time allocated. Provide clinical supervision and...
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Operations Specialist
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Singapore The Planner Affairs Pte Ltd Full timeThe Project Operations Specialist will brainstorm operation plans with colleagues and coordinate the media, publicity and executional deliverables for client’s and company products. Coordinating contents, designs (Creative team) and marketing deliverables (Social Media Team) and execute roadshows and events to generate potential leads for...
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Operations Specialist
3 days ago
Singapore The Planner Affairs Pte Ltd Full timeSingapore Job Type Full Time **About the Role**: The Project Operations Specialist will brainstorm operation plans with colleagues and coordinate the media, publicity and executional deliverables for client’s and company products. Coordinating contents, designs (Creative team) and marketing deliverables (Social Media Team) and execute roadshows and...
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Operations Specialist
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Singapore Titansoft Singapore Full timeThe Operations Specialist in Titansoft is the Flight Attendant ensuring that all goes well on our journey to #NeverStopImproving, maintaining a safe and secure flight while keeping everyone happy. It's not a glamarous job (really), but someone's got o do it. an indispensable role in any organization where a calm, organized individual is required to wade...
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Specialist, IT Operations
1 week ago
Singapore Nanyang Technological University Singapore Full timeJoin to apply for the Specialist, IT Operations role at Nanyang Technological University Singapore 5 days ago Be among the first 25 applicants Join to apply for the Specialist, IT Operations role at Nanyang Technological University Singapore Get AI-powered advice on this job and more exclusive features. NTU is a world-class research-intensive university...
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Operating Theatre Attendant
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Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed **is a one-stop day-surgery and multi-disciplinary medical Centre that offers quality day surgeries n diagnostic services at competitive private sector prices. We are now looking for an **Operating Theatre Attendant **to support the functions at our **Day-Surgery Centre** - Prepare and set up Operating theatre (OT) before surgery - Handling and...
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Operation Specialist
5 days ago
Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full time**Overview: -** The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience. Additionally, the Operation Specialist...
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Operations Specialist
1 week ago
Singapore ROSABELLE LAUNDERETTE Full time**Operations Specialist**: **Job Scope**: - Reporting to operations manager - Assist operations manager in daily operations - Examine and improve workflow - Ensure proper maintenance of plant equipment - Delivery of garments when needed - Any other work assigned **Requirements**: - Pleasant and friendly disposition - Good attitude and initiative -...
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Operations Specialist
3 days ago
Singapore ROSABELLE LAUNDERETTE Full time**Operations Specialist (Dry Cleaning)**: **Job Scope**: - Sort and prepare clothes for Dry cleaning and Laundry - Reporting to operations manager - Assist operations manager in daily operations - Examine and improve workflow - Ensure proper maintenance of plant equipment - Delivery of garments when needed - Any other work assigned **Requirements**: -...
