Technical Specialist

2 weeks ago

Singapore RGF Full time

**Location**: Singapore
**Salary**: Open
**Industry**: Healthcare & Life Sciences
**Sub-industry**: Biotechnology
**Function**: Sales
**Job Description**:
**Our Client**:
Our client is a fast-growing genetics services provider with strong reputation in Singapore market is actively looking for a Technical Specialist to join their team in Singapore.

**The Responsibilities**:

- Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
- Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
- Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
- Provide technical support and troubleshooting for customers, both remotely and on-site as needed
- Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
- Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
- Participate in trade shows, conferences, and other industry events as needed
- Provide training and support to sales team members

**The Requirements**:

- Bachelor's degree in a relevant field (e.g. biology, molecular, biotechnology)
- Minimum of 2 years of experience in the local academic research area, a focus on NGS products and services will be a plus
- Fluency in Korean language is essential for this role, as the incumbent will regularly interact with native Korean-speaking customers
- Strong understanding of NGS technology and the life sciences market
- Ability to understand complex technical concepts and explain them in a clear and concise manner
- Excellent communication and interpersonal skills

**JO Reference**: JO-240308-346117

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