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IT Support Helpdesk

2 weeks ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Full Time

**Salary**

$4,500 - $5,500 Per Month

**Date Posted**

2 hours ago

Additional Details

**Job ID**

4322

**Job Views**

1

Roles & Responsibilities
- Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required.
- Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner
- Ability to understand internal users needs and provide appropriate solutions and attention
- Consistently deliver excellent quality service to our internal users to achieve total customer satisfaction

**Requirements**:

- Diploma or Degree in science / technology / engineering
- 4-7years of work experience in IT Helpdesk
- Windows 10 and Office 365 knowledge
- Ready to work on shifts and weekend

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Tags

it

support

helpdesk

24x7

rotational

shifts