Professional Service Senior Engineer

2 weeks ago


Singapore Recorded Future Full time

With 1,000 intelligence professionals, over $300M in sales, and serving nearly 2,000 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company

**The Role**:As a Senior Solution Engineer,** **you will be an integrations expert, working on the RESTFul API's belonging to Recorded Future. Work on Recorded Future SIEM, SOAR, TIP integrations on tools like Splunk, Anomali, Palo Alto XSOAR, Azure etc.

Consultant advice towards security uses and workflows regarding cyber security implementation, with a focus on Threat Intelligence, Security Operations, Incident Response teams.

Your days will be spent working closely with your team and our customers to ensure they are effectively using our security intelligence integrations as well as doing the following:
**What you'll bring as a Senior Solution Engineer**:

- Minimum 5 years of experience in Security Operations for either Public or Private Sectors - preferably in a customer facing environment
- Experience in managing complex customer solutions - like combined SIEM, SOAR and TIP solutions with on-prem or cloud deployments
- Ability to work collaboratively with cross-functional teams to drive customer satisfaction, to provide customer solutions
- Strong analytical and problem-solving skills, be an autodidact towards technology to succeed in a fast-paced environment
- This role is highly technical and you will have spent time in Security Operations Centre's or Managed Security Service Provider's
- Experience using SIEM tools such as Splunk, Qradar, Arcsight or similar
- English language fluency especially regarding written/verbal communication

**What you'll do as a Senior Solution Engineer**:

- Working closely with our Intelligence Services Teams and Sales Engineering Teams
- Understand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrations
- Creating engineering solutions for clients
- Act as SME for clients whilst liaising between teams on cyber security technology
- Act as a technical escalation point for integration solutions
- Ability to articulate complex solutions to clients and internal senior management

**Good to have**:

- Experience in Python, JSON and REST APIs
- Ability to develop documentation around technical projects to be utilized by clients and colleagues
- System and infrastructure log analysis and debugging skills to problem solving and troubleshooting
- Knowledge of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth and common security elements
- Knowledge on attack-vectors, security threats and mitigation techniques

**Why should you join Recorded Future?**
Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and 8 of the top 10 Fortune 100 companies as clients.

**Want more info?**
Blog & Podcast: Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence
Instagram & Twitter: What's happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
- We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day._
- Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant._



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