Account Coordinator

2 days ago

Singapore Infinity Global Full time

WHO WE ARE

Infinity Global is the premier provider of branded packaging and product for the luxury segment, specializing in global sourcing and logístical solutions for premium retail and specialty brands. We believe in building intimate customer relationships by providing the highest level of service and quality to our customers. Our employees are energetic problem-solvers who know how to work hard and have fun. Our open floor plan facilitates a lively working environment where team work and individual contributions are highly valued.

The Account Manager will provide internal support and service for Infinity’s clients and lead the development of the team approach to servicing clients. Be the central point of contact for the Account Executives (sales/product development) and for the Client. Manage, develop, and implement product business activities to maximize sales of assigned product lines.

KEY RESPONSIBILITIES
- Support the Account Executives in maintaining and generating profitable business
- Manage and maintain customer agreements; ensure that account-related documents are complete and accurately define agreements with suppliers and customers
- Maintain processes, contracts and pro forma P&Ls for assigned accounts; analyze the profitability of new business and confirm that existing business conforms to established profitability targets; provide regular updates on account profitability to senior management
- Develop positive and professional relationships with key internal and external contacts to support the need for operational excellence
- Collaborate with internal departments to ensure that internal processes are documented, implemented and completed
- Coordinate the efforts of all team members and internal departments to ensure superior customer service; process documentation and execution; and the monitoring of credit limits, inventory levels, and other Key Performance Indicators

MINIMUM QUALIFICATIONS
- Bachelor’s degree in Business or similar field preferred
- 4+ years of experience in a related role preferred
- Excellent verbal and written communication skills.
- Fluency in English, French a plus.
- Excellent organizational skills and ability to multitask/prioritize based on urgency.
- Knowledge of the metric system, multi-currency transactions, time zones, and geography.

PERKS AND BENEFITS
We believe our employees are our most important asset. Infinity Global offers competitive salaries and values employees with a diversified benefits package, fun company outings, and in-office perks. Our perks and benefits include:

- Holiday leave
- Pension
- Disability insurance
- Flexible schedules
- Comprehensive training and development program

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