Branch Manager

4 days ago

Singapore PRIME SUPERMARKET LIMITED Full time

5 years exp

**Roles & Responsibilities**

**JOB PURPOSE**

The role is primarily responsible and accountable for the successful operation of the assigned outlet according to set sales/profit goals, objectives, policies and guidelines of the Company.

**JOB RESPONSIBILITIES**

Responsibilities include, but are not limited to the following:

- Responsible for the overall management and profitability of assigned outlet.
- Provide direction on all operational and compliance matters.
- Lead with service vision provide exceptional customer service.
- Build a highly effective team committed in achieving set targets.
- Train and develop staff into service professionals and groom high potentials to leadership roles.
- Ensure high standards of housekeeping are practised and maintained at all times.
- Plan and manage promotional spaces and stocktakes for the outlet.
- Review outlet operations and establish action plans for continuous improvement.
- Manage outlet administration according to set policies and submission deadlines.
- Ensure advertising and promotion plans are properly and effectively implemented.
- Ensure implementation of all Company’s security and safe management measures according to set policies/guidelines.
- Ensure proper records at all times and maintain confidentiality on all Company’s matters.
- Resolve staff disputes by collating all the facts and reaching an equitable decision promptly.
- Understand retail landscape, competitor, customer profile and industry trends.
- Analyse business information and implement business strategies.
- Other tasks as and when assigned.

**JOB REQUIREMENTS**
- Minimum 5 years of relevant experience, with at least 2 years in a managerial role.
- Results driven and customer-oriented with a passion for the service industry.
- Good leadership, problem-solving and communication skills.
- Strong delegation and multi-tasking skills able to prioritise effectively.
- A good team player with ability to collaborate and engage internal / external stakeholders.

Established in 1984, Prime Supermarket is one of the pioneer local supermarket chain. Started with 5 mini-mart outlets, we went full format occupying 10,000 sq. ft. in 1991 and grew from strength to strength to become the largest Singapore family owned supermarket chain with 20 outlets across the island.

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