
Branch Manager
3 weeks ago
- Oversee the branch's overall operations, including business management, risk control, transaction processing, and personnel administration.
- Develop and implement departmental objectives aligned with the bank's strategic goals, while optimizing workflows and ensuring regulatory compliance.
- Maintain effective communication with business units, providing comprehensive support to ensure the smooth execution of related operations.
- Advise business lines on critical organizational and human resources issues that impact management efficiency.
- Strive to achieve the wealth management sales targets assigned by the head office while fostering a service-oriented customer experience.
- Ensure that all sales activities adhere to internal branch policies and external regulatory requirements.
- Strengthen staff management and training programs to continuously improve the professional competencies and sales capabilities of wealth management advisors.
- Manage new residential mortgage loan applications and provide ongoing service and relationship management for existing mortgage clients.
- Build and maintain strong client relationships, promptly address customer complaints, and escalate complex issues to senior management as needed.
- Perform other duties as assigned by management.
Job Requirement:
- Bachelor's degree or above from recognized university.
- Professional Qualifications/Certificates: Passed the following examination and familiar with the following Rules and Regulations:
- Module 1B - Rules and Regulations for Dealing in Securities (Non SGX-ST members)
- Module 5 - Rules and Regulations for Financial Advisory Services
- Module 6 - Securities Product and Analysis
- Module 6A - Securities and Future Product Knowledge
- Module 8 - Collective Investment Schemes
- Module 8A - Collective Investment Schemes II
- Module 9 - Life Insurance and Investment – Linked Policies
- Module 9A - Life Insurance and Investment – Linked Policies II
- Certificate in Health Insurance
- Relevant Work Experience: Minimum of 8 years of related experience in Consumer banking and management roles.
- Competencies: Strong analytical skills, excellent communication and coordination abilities, proven team management capabilities, solid risk control awareness, and in-depth expertise in related business areas.
- Language Proficiency: Proficient in both spoken and written English and Chinese to communicate and support the Chinese-speaking customers.
- Mid-Senior level
- Full-time
- Business Development and Customer Service
- Banking
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