Customer Service Assistant

4 days ago

Tuas, Singapore SNOW PTE. LTD. Full time

**Key Responsibilities**:

- Responsible to manage customer order provisioning and service assurance activities.
- Coordinate and follow up on sales enquiries quotations, purchase orders, shipments & deliveries.
- Quotations to both local & overseas customers
- To assist out overseas colleagues and agents in their quotations.
- Coordinate with both local & overseas vendors/customers
- Entering of sales quotations and sales orders
- Review customers’ complaints and take preventive actions.
- Coordination of payment process from customers.
- Coordinating with freight forwarders / courier services for incoming & outgoing shipments.
- Assist & attend telephone calls and enquiries.
- Any other ad-hoc duties deemed fit and necessary by the company.

**Requirements**:

- Minimum O Level (Certificate or Diploma holder will have added advantage)
- Minimum 2 years of related working experience (Prior customer service experience in trading company or logistic sector is a plus)
- Able to work independently and under pressure
- Strong communication skills required
- Ensure a positive customer experience by following-up and resolving service-related issues in an appropriate and timely manner
- Meeting and maintaining high level of frontline service
- Good written and verbal communication in English and Mandarin (liaise with China stakeholders).
- Willing to work at Tuas

(Have Company Transport at Jurong East, Boon Lay, Hougang & Bedok MRT)

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,800.00 per month

Schedule:

- Monday to Friday

  • Healthcare Operations Customer Service Assistant

    1 week ago

    Tuas, Singapore United Parcel Service, Inc. Full time $40,000 - $60,000 per year

    職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。 Fortune Global 500 の組織で次の機会を探りましょう。...

  • Customer Service Assistant

    1 week ago

    Tuas, Singapore SNOW PTE. LTD. Full time $2,000 - $2,800 per year

    Key Responsibilities:Responsible to manage customer order provisioning and service assurance activities. Coordinate and follow up on sales enquiries quotations, purchase orders, shipments & deliveries. Quotations to both local & overseas customers To assist out overseas colleagues and agents in their quotations. Coordinate with both local & overseas...

  • Customer Service

    1 week ago

    Tuas, Singapore ST Engineering Marine Full time $2,500 - $4,000 per year

    Responsibilities: Manange the Business Centre of the company in the customer service block Ensure that the mess room and vessel superintendent rooms are kept clean and tidy Assist the superintendents and clients on any clerical support, such as printing and photocopyin Escort visitors from guard house to the yard as require Assist in...

  • Customer Service Officer

    1 week ago

    Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff. - Assist in creating proposals based on information provided by the Sales and Marketing team. - Prepare invoices and monthly reports for billing purposes. - Maintain filing system and SWM software for waste information...

  • Customer Service Officer

    1 week ago

    Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Attend to inquiries, take note of the caller’s details - Assist to prepare proposals based information provided - Prepare invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist Customer Service Manager to ensure smooth daily operational in the team. -...

  • Customer Service Associate

    1 week ago

    Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Handle all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist in preparing proposals based information provided by the Sales and Marketing staff. - Raise invoices and prepare monthly reports for consolidated billing. - Keep proper documentation and upkeep the filing system - Assist...

  • Customer Service Officer

    2 weeks ago

    Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist in preparing proposals based information provided by the Sales and Marketing staff. - Prepare invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist...

  • Customer Service Executive

    3 days ago

    Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Tasked to attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist to prepare proposals based information provided by the Sales and Marketing staff. - Prepare invoices, monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist...

  • Customer Service Admin

    1 week ago

    Tuas, Singapore SNOW PTE. LTD. Full time $2,000 - $28,000 per year

    SNOW PTE. LTD. is hiring a Full time Customer Service Admin role in Tuas, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon, Evening Tuesday: Morning, Afternoon, Evening Wednesday: Morning, Afternoon, Evening Thursday: Morning, Afternoon, Evening Friday: Morning, Afternoon,...

  • Customer Service Officer

    2 weeks ago

    Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Provide support in preparing proposals based information provided by the Sales and Marketing staff. - Issue invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system -...