Customer Service Representative
1 week ago
**Responsibilities**:
- Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff.
- Assist in creating proposals based on information provided by the Sales and Marketing team.
- Prepare invoices and monthly reports for billing purposes.
- Maintain filing system and SWM software for waste information management.
- Support Customer Service Manager in ensuring smooth daily operations.
- Assist Customer Service Manager and Sales Director with customer care, feedback, complaints, market intelligence, and marketing communications.
- Update customer database with current and potential customer information.
- Coordinate with various departments, such as logistics and operations, to meet customer requirements.
**Requirements**:
- Adaptability, problem-solving, and analytical skills.
- Good communication skills and pleasant personality.
Eric
Reg No. R24120864
One Vogue Pte Ltd
EA License: 19C9629
**Job Types**: Full-time, Permanent
**Salary**: $2,800.00 - $3,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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