
Customer Service Admin
2 days ago
SNOW PTE. LTD. is hiring a Full time Customer Service Admin role in Tuas, Singapore. Apply now to be part of our team.
Job summary:- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Expected salary: $2,000 - $2,800 per month
Key Responsibilities:
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Responsible to manage customer order provisioning and service assurance activities.
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Coordinate and follow up on sales enquiries quotations, purchase orders, shipments & deliveries.
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Quotations to both local & overseas customers
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To assist out overseas colleagues and agents in their quotations.
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Coordinate with both local & overseas vendors/customers
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Entering of sales quotations and sales orders
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Review customers' complaints and take preventive actions.
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Coordination of payment process from customers.
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Coordinating with freight forwarders / courier services for incoming & outgoing shipments.
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Assist & attend telephone calls and enquiries.
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Any other ad-hoc duties deemed fit and necessary by the company.
Requirements:
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Minimum O Level (Certificate or Diploma holder will have added advantage)
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Minimum 2 years of related working experience (Prior customer service experience in trading company or logistic sector is a plus)
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Able to work independently and under pressure
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Strong communication skills required
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Preparation of necessary paperwork (i.e, new transactions, forms, applications and requests)
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Ensure a positive customer experience by following-up and resolving service-related issues in an appropriate and timely manner
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Meeting and maintaining high level of frontline service
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Willing to work at Tuas
(Have Company Transport at Jurong East, Boon Lay)
Salary range – SGD 2,000 to 2,800
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