Desktop and System Support Specialist

2 weeks ago


Singapore FAR STREAM TECHNOLOGIES PTE. LTD. Full time

**Responsibilities**:

- Monitor system logs and activity on all servers and network devices.
- Provide fault resolution and escalation (Level 1 and 2).
- Ensure Industry best practices in IT are adhered to and can withstand audits.
- Maintain accurate documentation on networks and systems.
- Prompt service report as well as Routine maintenance report.
- To perform other IT related duties when assigned by the management.

**Desired Skills & Experience**:

- Experience with on-site deployment, debugging and customer support.
- Communicate fluently in English - spoken and written.
- Resourcefulness, ability to problem-solve in a systematic approach.
- Good organization skill and able to work independently.
- Possess the right attitude to learn and execute with sense of urgency.
- 0-3 years of experience in relevant system and desktop support.

**Technical Competency**:

- Technical scope (Back-end) with strong system/desktop setup and debugging.
- Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
- Have managed 50 desktop environment before.
- Automated logging, usage report generation and bug reporting.

**Education**:

- ITE / Diploma in Engineering or Information Technology preferred but not essential.
- Fresh graduate are welcome to apply.
- Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.



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