Senior Partner Solutions Engineer

1 week ago


Singapore New Relic Full time

Req ID- FY24|S&M|#6145- Location(s)- Singapore, Singapore;- Your opportunityIf you have that special mix of DNA that makes an extraordinary Solution Consultant (SC) - the blend of great business savvy and technical prowess - then we are a match made in heaven
- As a key member of our New Relic Solution Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value.
- This role will also involve working with our Partner Sales organization and using your technical expertise and eye for business to ensure our high-value partners are able to grow their business by using the full scope of our platform. You will evangelize our strategic direction and vision, help consulting partners build practices on our platform and champion joint go to market strategies.

You will be responsible to drive revenue for our New Relic platform with the the support and partnership of Sales, Product Management, Partner and our executive team. This is a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles.
- What you'll doYou will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers.

The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike.

**Responsibilities**:
Develop deep expertise of New Relic products and services
-Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers
-Lead value and solution discovery workshops to determine customers' challenges
-Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution.
-Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform
-Develop and successfully execute proof-of
- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes
-Identify and resolve critical business/technical issues from customers, partners and colleagues
-Directly contribute in achieving revenue goals set for the assigned respective territory.
- You will do all of the above through the lens of direct engagement and via select high value partners. In addition to the above you will help:

- Evangelise and enable partners on how our platform can help their customers accelerate business transformation through observability
- Work closely with partners to identify revenue opportunities and build go to market strategies through technology integrations, marketplaces, services offerings and MSP offerings
- Maintain a deep understanding of the partner’s business as well as their technical environment

You will also:Collaborate as part of a broader account team to strategize and address business and technical problems
-Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
-Provide feedback to product management about product enhancements that can address customer needs and guide additional value
-Stay current on competitive analysis and market differentiation
-Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base.
-Support marketing initiatives



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