
Senior Solutions Engineer, Gcr
2 weeks ago
**Job Summary**:
**Job Type**
Permanent
**Seniority**
Senior
**Years of Experience**
3-5 years
**Tech Stacks**
Web Api
- As a _Senior Solutions Engineer_, you help break down technical barriers to enable our sales and partnerships team to show high growth, high volume, and complex customers how they can accelerate the growth of their business with Shopify. You will consult on their ecommerce technology stack and business objectives, and provide guidance on how to best leverage and build with the Shopify platform and ecosystem. You will also advise on best practices around complex integrations and provide solutions to set them up for long-term success.
- Solutions Engineers are **Shopify advocates and trusted advisors** that represent the Shopify brand, values, and product.-
- This position will report into the APAC Solutions Engineering Lead.
- Requirements for the role:
- 3-5+ years of experience in pre-sales solutions engineering, ideally with a strong commerce focus
- Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
- Behaviours aligned with experimentation, learning, and teaching our growing enterprise customers, partner agencies, and internal teams
- Familiarity with web APIs, middleware development, and front end development. Hands on development skills and builder mindset is a strong bonus.
- A genuine care for the outcomes of our stakeholders and customers
- Native or fluent in Mandarin & English (business fluent is a bonus)
**Qualifications**
Your responsibilities will include:
- Providing support to our sales and partner teams through various channels
- Working to help advise merchants (including their development partners) on technical solutions for the best business success on the platform.
- Creating customised workshops, product value demos, workshops, proof of concepts or assets in either live or recorded virtual demonstrations.
- Being the master of what's possible - exploring creative ways to develop on the platform
- Answering inquiries about our APIs and best practices.
- Mentoring and coaching the sales team on technical aspects of Shopify
**Being an advocate and trusted advisor for the merchant always**, and by bringing your insights and knowledge to our product teams
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