Senior Project Manager

**Company Description**
Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Digitas is a highly caffeinated playground where brilliant minds come together to make bold, award-winning advertising. We use data-driven insights to guide our work, but we also believe in a healthy dose of spirited storytelling as we strive to transform the marketing landscape.

You’ll be responsible for leading a programme of projects for our clients and help the Project Director build up the Project Management practice within Digitas and effectively the wider Publicis Groupe in Singapore. With more clients embracing the role of Design Thinking in marketing and communications, you’ll be leading the work across a range of verticals (tourism, finance, hospitality, government, F&B), across a variety of platforms. As a seasoned Project Management practitioner, you’re comfortable with steering the team through uncertainties as you shape solutions from the ground up. If you’re someone who’s naturally organised and enthusiastic about finding creative new ways to solve old problems, you might be be the person we’re looking for.

**Responsibilities**

**Overall**
- Management of key projects & programs of the agency. Supervision and mentorship of project managers.
- Full ownership of project lifecycle (end to end): Planning, execution, monitoring, and ensuring the quality of projects and programs while considering the constraints of time, cost and scope.

**Planning**
- Capturing the projects’ or programs' business objectives and requirements from the clients.
- Documenting project or program requirements in the form of the Requirement Specification Document while incorporating best practices in the digital space.
- Preparing cost estimates, scope of work, and project timelines.

**Execution**
- Managing the day-to-day and overall client relationships (multiple stakeholders) along with the account management team that are aligned to the strategy and goals of the agency.
- Managing human resources in projects/programs including the reassignment of team members, or sourcing for additional team members where necessary, as well facilitating inter-agency and/or intra-network resource sharing.
- Managing 3rd party partners required to deliver the project/program scope
- Ensuring the project teams are clear on the project requirements, deadlines and costs
- Managing change requests in required during the project delivery phase
- Managing functional/technical quality assurance (QA) testing.
- Drafting user guides and conducting user training.

**Monitoring**
- Facilitate daily project stand-ups.
- Hosting weekly project status meetings.
- Managing the clients' expectations through project documentation, regular status meetings, and project reporting tools (progress report, burndown chart, utilization, etc.)
- Ensuring the profitability and controlling the costs of projects/programs
- Assisting the Project Director in identifying and rolling-out process improvements for projects/programs.

**New Business**
- Assisting the Business Director and Growth Director in drafting project/program proposals (for RFPs, RFIs, pitches, etc.) which includes but not limited to cost estimates, timelines, delivery methodologies, resourcing plans, etc.
- Partner with client leads, and stakeholders to actively propose solutions that address clients’ business needs.
- Assisting the account management team in preparing cost estimates, scope of work, project timelines.

**Qualifications** Requirements**
- Min. 8 years project management experience in a web or software development environment.
- Individual with less experience can be considered as project manager
- Has successfully planned, managed, launched multiple CMS projects.
- Has hands-on experience with Adobe Experience Manager, Drupal, IBM WebSphere, and/or Sitecore
- Experience in planning and implementing CRM projects is preferred
- Experience in running digital campaigns is preferred.
- Excellent problem-solving skills and proven written, oral, and presentation skills.
- Team motivator, self-starter, logical, well-organized and deadline oriented.
- Able to take pressure and work under tight schedule.
- Responsive, pro-active, strong initiatives, excellent communications and people skills and strong conflict resolution skills.
- Scrum / Prince2 / CITPM / PMP certification will be an advantage.

**Additional Information