Project Manager

Job Function: Software & Cloud Services The role:
**Role and Function**:
A Senior Project Manager (L1) within SoftwareOne will be responsible for supporting customer engagements, ensuring projects meet scope, timeline & milestones, budget and quality expectations, through planning, controlling and managing projects aligned to the SoftwareOne Project Delivery Framework (named pmOne) and the agreed delivery methodology alongside any other processes or procedures related to any particular project’s delivery. The Senior Project Manager (L1) will lead and support the project team (the project team may consist of i.e., Architects, Technical Consultants, Analysts, SAM Specialists, etc.). In addition, the Senior Project Manager (L1) is responsible for managing corporate, customer and third-party vendor efforts to plan and implement SoftwareOne solutions within and across a combined Practice Domain.

**Core Accountabilities**:

- Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set
- Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team
- Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams
- Facilitates regular core team meetings to review risks, issues and monitors project health and progress
- Creation of regular Project Status Reports and distributes them accordingly
- Manages and controls costs to drive financially healthy projects
- Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne
- Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment
- Provides training to team members and assists them with their professional development
- Achieves operational objectives by contributing information and preparing and completing action plans; implementing productivity, quality, and customer-service standards
- Responsible for leading and supporting the project team as required on all live projects
- Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met
- Responsible for directly managing multiple projects within a Service Practice
- Manages Senior-level client delivery relationships and resolves conflicts
- Manages knowledge sharing within the SoftwareOne PMO community
- Ensures team members support knowledge sharing and reuse requirements of project
- Works with Delivery Leads in project risk management and delivery of projects
- Works with Solution Sales on presales activities and getting the scope finalized as required/requestedPromotes pmOne services to practice leads/country managers when required
- Participates in upselling and presales activities where the appropriate opportunities present themselves
- Supports project reporting activitiesCompletes all processes as part of project delivery in supporting systems such as PSA as requiredProvides support, advice and guidance to other Project Managers or Project Team members

What we need to see from you:
**Skills Requirement**:

- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Strong leadership skills, including positively influence others to achieve results that are in the best interest of the organization
- Strong problem-solving skills
- Strong conflict resolution skills, including the abilities to negotiate and influence others
- Excellent presentation skills
- Strong organizational skills including attention to detail and multi-tasking skills
- Structured, organized, disciplined and methodical
- Highly motivated and results oriented
- Strong decision-making skills
- Ability to recognize and challenge on quality nonperformance
- Excellent project planning and execution
- Excellent business acumen
- Well define cost-benefit analysis
- Advanced level in strategic thinking and strategic planning
- Advanced level in mentoring and coaching
- Excellent perform management and KPI/goal setting
- Excellent change management skills
- Strong skills in process improvement and continuous improvement

**Technical skills**:

- Strong knowledge in implementing complex IT solutions
- Experienced in working in a consulting environment
- Has experience of project financial accounting
- Experienced in selling solutions to business decision-makers by reinforcing the value of the SoftwareOne Services to the customer’s overall business pain and/or strategic opportunities
- Experienced in determining strategies to bring the organization forward, setting goals, creating and implementing action placs, evaluating processes
- Experienced in developing new and unique ways to improve operations of the organization and creating new opportunities