Senior Project Manager

2 days ago

Downtown Core, Singapore SmartOSC Corp Full time

**ABOUT US**: With 18 years in operation, SmartOSC is an industry-leading digital transformation agency of 1000+ experts across countries, including Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. Deep experience across most enterprise platforms and technology stacks has made SmartOSC a trusted partner for leading brands and financial institutions worldwide.

With a “people-centric” strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.

**1. RESPONSIBILITY**

**Project Management & Governance**
- Own and manage the full project lifecycle: scope, schedule, and budget.
- Develop and maintain the master project plan, including WBS, key milestones, and deliverables.
- Facilitate meetings with both offshore and client teams.
- Proactively manage risks, dependencies, and change requests to maintain control over timelines and budget.

**Client & Stakeholder Management**
- Act as the primary on-site contact with clients, working daily from the client’s office.
- Provide regular updates and reporting to clients and internal senior stakeholders.
- Manage clients' expectations across departments and seniority levels; resolve escalations swiftly.
- Gather feedback, negotiate priorities, and align roadmap changes as needed.
- Identify early signals for upsell and cross-sell opportunities in partnership with SmartOSC’s account team.

**Team Coordination & Process Enablement**
- Support the offshore team with backlog prioritization, resource planning, and process coaching.
- Compliance & Security
- Ensure adherence to SmartOSC, The Client, and Monetary Authority of Singapore (MAS) compliance, security, and governance policies throughout the project.

**2. REQUIREMENTS**
- Minimum 5 years managing software projects; experience in banking/fintech.
- Hands‑on experience with Backbase or similar digital banking platforms (Temenos Infinity, Mambu, etc.) is highly preferred.
- Solid grasp of SDLC, Agile/Scrum, DevOps, and change/risk management.
- Experience collaborating with offshore teams based in other countries/regions.
- Excellent negotiation, communication, and presentation skills.
- Ability to interpret technical documents, ask the right questions, and relay clear requirements to the Offshore development team.
- PMP®, PRINCE2®, or CSM® certification is a strong advantage.
- Willing to work full‑time on‑site in Singapore

**What will you get?**
- Work in an international environment with teams located in 7 countries.
- The deep insight of E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, the US, UK, Australia.

At SmartOSC, we offer the best to your values:

- Attractive salary package
- Performance review twice a year.
- Working in one of the largest Ecommerce Agencies in South East Asia
- Professional English environment.

Pay: Up to $13,000.00 per month

**Benefits**:

- Additional leave
- Employee assistance programme
- Flexible schedule
- Health insurance
- Professional development
- Work from home

Work Location: In person

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