Sr Order Management Analyst

2 weeks ago

Singapore Dynatrace Full time

**Company Description**:
**Your role at Dynatrace**:
We are looking for a high performer to join our Revenue Operations Team (Corporate Finance) in support of our growing business and advancing the quote to cash operations at Dynatrace.

Do you have what it takes? Come join our dynamic and growing Finance center of excellence

The Order Management Representative is part of the team that is fully responsible for all sales contract drafting and order generation for Dynatrace customers and partners in the APAC region. Your work and insight will directly contribute to Dynatrace’s incredible growth story on a global scale.

**Responsibilities**:

- Work as a member of the Order Management team that supports the APAC sales teams
- Review and approve quotes for Sales to self-generate standard order forms
- Create non-standard order forms in line with company policies for complex scenarios
- Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
- Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
- Work across various levels within the organization
- Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
- Ensure all sales orders are processed in Salesforce and shipment of products is done on time
- Share best practices and ensure compliance with company internal policies and processes
- Assist with user acceptance testing for new features in Salesforce
- Assist with SOX audits and process reviews when required

**What will help you succeed**:
**Minimum Requirements**
- 5-7 years of Order Management experience
- Experience with Global Enterprise software and services sales orders
- Experience with contract administration
- Experience drafting commercial terms and conditions and responding to red-lined order forms
- Advanced MS Word and Outlook, Intermediate MS Excel and Adobe
- Experience with Salesforce and Salesforce CPQ
- Tertiary qualifications

**Preferred Requirements**
- A dynamic, flexible individual capable of working in a fast-paced sales environment
- Strong individual accountability and execution
- Deadline-driven with excellent attention to detail
- Self-starter with a pro-active approach
- Ability to work with multiple teams involved in the sales cycle simultaneously
- Strong verbal & written communication skills
- Ability to communicate at all levels of working relationships
- Ability to navigate ambiguity and drive towards effective decision making
- Experience supporting sales teams across APAC

**Why you will love being a Dynatracer**:

- Dynatrace is the leading AI-powered observability platform. We empower today's AI-enabled digital enterprises to understand their systems and data so they can analyze, automate and innovate faster
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences
- Over 50% of the Fortune 100 companies are current customers of Dynatrace

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