Customer Service Assistant

1 week ago


Singapore Toll Group Full time

**Customer Service Assistant (Export)**
- Handle Export shipment (Max 10 container monthly)
- Handle Bonded (ZGST) warehouse, declaring of inbound and outbound permit
- Monitor inbound and outbound shipment
- Generate pick list and DO
- Monitored DMG/Return stocks
- Generate KPI and daily inventory report
- Ensures inbound stocks are received and stored in a proper place (Bonded)
- Communicate with warehouse team for loading and unloading trucks/container and track on time delivery
- Coordinate with planner, customer, operation, freight, and Sub con teams.

**Customer Service Assistant (Local)**
- Delivered prompt service to prioritise customer needs
- Communicate with customer regarding daily order requests (Local incoming and outgoing) and make delivery and collection arrangements
- Communicate with the relevant Logistics Assistants to pass the information and documents completely and accurately
- Perform order processing of customer's receipt and issue orders according to customers requirements
- Handled customers in fast-paced setting in coordination with solid team of customer service assistant
- Communicate with customer regarding daily order requests (Local incoming and outgoing) and make delivery and collection arrangements

**Job Types**: Full-time, Permanent

**Salary**: $1,500.00 - $2,500.00 per month

**Benefits**:

- Employee assistance programme
- Health insurance
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)
- logistic: 1 year (preferred)



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