International Service Specialist

4 days ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$5,000 - $6,500 Per Month

**Date Posted**

5 hours ago

Additional Details

**Job ID**

99687

**Job Views**

1

**Job Description**:
Roles & Responsibilities
**Job Accountabilities**:

- Communicates directly with customers and brokers in respect of the services provided by the worldwide IPZ network
- Handles multiple lines of business (Property, Liability, Financial Lines, Marine Cargo)
- Communicates effectively within the IPZ network, and manage and resolve issues related to the international programs (instructions, monitoring, issuance)
- Meets stipulated timeframes and executes the assigned portfolio with high quality
- Ensures and maintains data quality and integrity in systems used
- Follows up and manages on cash collection
- Prepares and execute premium settlements with facultative reinsurers
- Makes quality checks on bordereaux
- Acts as the local contact person for the customers and brokers in respect of services provided by the worldwide network
- Provides program overviews and statistics by producing reports from the reporting platform
- Supports underwriters/relationship leaders in enhancing the international program solution as a service and network specialist
- Prepares and delivers service presentations to broker/customers
- Interprets instructions, checking for accuracy and correctness, performing quality checks as appropriate
- Participates in LEAN initiatives and continuous improvement measurements
- Contributes and supports the design, testing and implementation of IPZ projects
**Experience and attributes**:

- Certificate in Commercial Insurance or equivalent qualification
- 3-5 years experience in commercial insurance (insurance companies or brokers). Prior experience with Casualty insurance, as well as Marine Cargo and / or Property insurance, international insurance programs and/or reinsurance accounting is preferred
- Good communications skills in English. Additional languages, especially Japanese and Mandarin, are an asset
- Open minded, ability to work and adjust with people from different backgrounds, countries and cultures
- Eager to learn and discover new technical matters
- Attention to detail (important for both IT systems and policy documentation)
- Structured thinking and analytical skills
- Ability to anticipate and to look proactively for the necessary information
- Ability to deliver technical messages to colleagues located abroad
- Ability to produce reports for management use and to support the manger in identifying key actions to be taken.

Tags

international

service

specialist

produced

received

business

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