Customer Care Associate

12 hours ago


Bukit Timah, Singapore SMILEPOINT DENTAL CENTRE Full time

Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
- Manage office supplies such as dental products, stationery, equipment and furniture.
- Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
- Submit dental claims vis CHAS, Medisave and Insurance portals.
- Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

**Requirements**:

- Minimum Diploma
- Experience in customer service or reception duties (preferred)
- Possess good communication skills
- Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
- Must be able to work on at least one weekend (Sat or Sun)

**Benefits**:

- Work-life balance - 5-day work week with no night shifts
- Annual leave
- Medical and dental benefits
- Located near MRT station
- Career growth with structured training opportunities

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Health insurance

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus

**Education**:

- Local Polytechnic Diploma (required)

License/Certification:

- residency status in Singapore (required)

Work Location: In person

Expected Start Date: 01/07/2025



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