
Customer Care
1 week ago
Job Description:
- Perform front desk duties such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
- Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
- Maintain clinic cleanliness and professional image.
- Manage office supplies such as dental products, stationery, equipment and furniture.
- Ensure clinic operations run smoothly. Liaise with appropriate vendors/department to resolve any issues.
- Managing payment and submitting dental claims vis CHAS, Medisave and Insurance portals.
- Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.
Requirements:
- Minimum Diploma or equivalent
- Possess good communication skills and able to work as a team
- Must be able to work on at least one weekend (Sat or Sun)
- Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
Benefits:
- Work-life balance - 5-day work week with no night shifts
- Annual leave
- Medical and dental benefits
- Career growth with structured training opportunities
Job Types: Full-time, Permanent
Pay: $2, $3,000.00 per month
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Professional development
Education:
- Local Polytechnic Diploma (Preferred)
License/Certification:
- residency status in Singapore (Required)
Work Location: In person
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