Guest Relation Trainee
2 weeks ago
Company
Four Points by Sheraton Singapore, Riverview
Designation
Guest Relation Trainee
Date Listed
04 Mar 2025
Job Type
Entry Level / Junior Executive
- Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Hospitality
Industry
Hotel and Accommodation Services
Location Name
382 Havelock Road, Singapore 169629, Singapore
Address
382 Havelock Rd, Singapore 169629
Map
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile
Our 476 guest rooms, including nine suites are stylish sanctuaries above Singapore. Admire charming river or city views from an inviting bay-window lounge seat. Each room features contemporary elegance and numerous modern conveniences, including High Speed Internet Access and multi-socket outlet.
Premium and Deluxe Rooms provide spacious work areas that have been thoughtfully designed for business travellers. Junior Suites offer city views and adjoining living room with a convertible sofa bed. Located on higher floors, Executive Suites boast river views and cosy living rooms that are ideal for private discussions. Each Family Room features a king-size bed and two twin beds. Select guest rooms have been designed to be accessible to guests with disabilities.
**Job Description**:
- Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
- Attend to all guests' queries, improvement feedback and compliments, and attend to guests' needs promptly and professionally.
- Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
- Adhere to occupational, health and safety legislation, policies and procedures.
- Perform other duties as assigned by the Management.
**Job Requirement**:
- Currently pursuing Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent
- A team player with an eye for detail
- Good customer service & communication skills
Application Instructions
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