Front of House Manager

6 days ago

Outram, Singapore PAVO HOUSE PTE LTD Full time

**Job Overview**

**Key Responsibilities**

**Residence Operations**
- Oversee daily residence activities to ensure smooth and efficient service.
- Manage schedules, routines, and service standards for household staff.
- Supervise chefs, cleaners, drivers, and part-time contractors.
- Handle budgeting, expense tracking, household purchases, and bill payments.
- Liaise with vendors, contractors, and external service providers.
- Safeguard the privacy and confidentiality of members and guests.

**Property & Facilities Management**
- Ensure the residence is always clean, safe, and immaculately presented.
- Oversee inventory, repairs, and maintenance schedules.
- Coordinate emergency repairs and manage service contracts.

**Team Leadership**
- Recruit, train, and supervise residence staff, ensuring excellent performance.
- Manage rosters, attendance, and adherence to HR policies.
- Set and maintain high service standards, building a culture of excellence.

**Guest Experience & Event Management**
- Plan and coordinate private functions, family events, and guest visits.
- Oversee logistics, staffing, menu planning, and presentation.
- Ensure all guests receive warm, attentive, and professional service.

**Requirements**:

- Minimum 5 years’ experience as a House/Residence Manager, Butler Manager, or similar role in luxury hospitality or private households.
- Background in high-end hotels, resorts, or VIP butler service preferred.
- Strong knowledge of hospitality protocols, etiquette, and high-touch service.
- Discreet, professional, and trustworthy with the ability to handle confidential matters.
- Hands-on, proactive, and independent, with strong initiative.
- Highly organised with excellent leadership, communication, and interpersonal skills.
- Calm under pressure and attentive to detail.
- Fluent in English (spoken and written); additional languages a plus.
- Flexibility to work evenings, weekends, and during events.

Pay: $5,500.00 - $6,000.00 per month

Work Location: In person

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