Entry Level Asean Regional Customer Service

2 weeks ago

Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

Job Responsibilities
Provide service response and support for key enterprise customers in the ASEAN region, ensuring timely issue resolution and high customer satisfaction;
Manage service quality improvement efforts with local telecom partners and oversee performance of cooperative operators;
Coordinate and handle incident escalation and troubleshooting for cross-border data services, ensuring swift restoration and communication;
Monitor MVNO (Mobile Virtual Network Operator) platforms, addressing platform-related issues and ensuring operational stability;
Compile and deliver network operation reports for high-priority customers, and propose service improvement plans based on operational insights.

Job Requirements
Education: Bachelor’s degree or above

Major: Telecommunications or related disciplines

Work Experience: Minimum of 1 years of relevant experience in telecommunications service operations or customer support

Professional Knowledge:

- Solid understanding of transmission and data communication products

Professional Skills:

- Good project management skills; able to coordinate multiple workstreams and stakeholders

Core Competencies:

- Strong communication skills and professional customer service abilities
- Ability to remain calm under pressure and manage high-priority support scenarios effectively
- Fluent in both Mandarin and English, you need Mandarin because you need to communicate with support teams in China.

  • Customer Service Manager, Asean

    7 days ago

    Singapore International Flavors & Fragrances Full time

    Are you passionate in providing superb customer service by leading and motivating our customer service team?? Would you love to work for a global organization that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences,...

  • Regional Director, Asean

    1 week ago

    Singapore Radware Full time

    Regional Director, ASEAN - (2300008U) The Regional Sales Director for ASEAN at Radware will be responsible for managing and developing a team of sales account executives and pre sales engineers to drive new business and revenue growth within the ASEAN region. This role involves collaborating with the sales leadership team to develop and execute sales...

  • Regional Director, Asean

    4 days ago

    Singapore Radware Bot Manager Full time

    Regional Director, ASEAN - (2400002J) The Regional Sales Director for ASEAN at Radware will be responsible for managing and developing a team of sales account executives and pre sales engineers to drive new business and revenue growth within the ASEAN region. This role involves collaborating with the sales leadership team to develop and execute sales...

  • Regional Sales Manager, Asean

    1 week ago

    Singapore Cradlepoint Full time

    Overview: Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things,...

  • Head of Service Delivery ASEAN

    4 days ago

    Singapore Siemens Full time

    Join to apply for the Head of Service Delivery ASEAN role at Siemens Join to apply for the Head of Service Delivery ASEAN role at Siemens The Service Delivery Head ASEAN leads the region's Customer Service (CS) Delivery team, driving the Digital Services transformation for Industry services. This role acts as the key liaison between the local CS...

  • Regional Sales Director Asean

    4 days ago

    Singapore Progression Search Full time

    **CLIENT SUMMARY** **Our client is an established market leader delivering service for many top brands in the world and relentless drive to utilize the latest in cloud-based technology and artificial intelligence.** They are seeking a Regional Sales Director ASEAN who has strong business acumen and leadership qualities, He will lead GTM strategy for ASEAN...

  • Asean Regional Director

    1 week ago

    Singapore Whatfix Full time

    **Who are we?** Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises (Mostly Fortune 500 companies) with a SaaS platform that helps accelerate new ways of working by shifting the ideology from learning to executing in the flow...

  • Regional Sales Manager

    4 days ago

    Singapore CROSS REACH PTE. LTD. Full time

    **Summary The Regional Sales Manager for ASEAN will report to the CEO of the company. The incumbent will be responsible for defining, supporting and managing products and offerings specific to the ASEAN market. He / She is responsible for the Consulting and Trading business of our company. This is a full hunter role. **Job Description**: You will be...

  • Head of Service Delivery ASEAN

    2 weeks ago

    Singapore Siemens Full time

    Join to apply for the Head of Service Delivery ASEAN role at SiemensJoin to apply for the Head of Service Delivery ASEAN role at SiemensThe Service Delivery Head ASEAN leads the region's Customer Service (CS) Delivery team, driving the Digital Services transformation for Industry services. This role acts as the key liaison between the local CS Organization...

  • Regional Alliances Manager, ASEAN

    4 days ago

    Singapore CrowdStrike Holdings, Inc. Full time

    Regional Alliances Manager, ASEAN - Cloud & GSI Partners page is loaded Regional Alliances Manager, ASEAN - Cloud & GSI Partners Apply locations Singapore time type Full time posted on Posted Today job requisition id R24495 As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since...