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Customer Service
2 weeks ago
**Position: Customer Service**
**Item Descriptions**
1. Receive and process Purchase Order (PO) from customer include key in into JDE until delivery of stock.
2. Responsible to raise Order Requisition for all rental garments and coordinate with Sales Person & Purchasing for buffer stock planning.
3. Follow up with customers on their open PO delivery schedule and arrange delivery to complete the open PO.
4. Work closely with customer to establish the delivery schedule for the blanket PO and plan the stock to meet the delivery schedule.
5. Process any Increase Inventory form and Size Exchange Form that received from customers by liaise with Salesperson on the design, quantity and delivery date.
6. Update increase inventory and other blanket PO monitoring for customer.
7. Prepare Stock Requisition Form (SRF) for any internal stock transfer and liaise with Warehouse Department.
8. Prepare shipping documents such as Custom Permit & Proforma Invoice.
9. Prepare Delivery Order and Invoice; and liaise with Logistic Department for delivery arrangement.
10. Filing Delivery Order and Invoices.
11. To handle customer's complaint and relay it to related departments (e.g.: Production, QA) and follow up with corrective action.
12. Any other tasks may assign by Management from time to time.
**Job Types**: Full-time, Permanent
Pay: $2,300.00 - $3,300.00 per month
**Benefits**:
- Additional leave
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer Service: 2 years (preferred)
Work Location: In person
