Customer Service Representative

2 weeks ago

Jurong West, Singapore Arizona Water Company Full time

Arizona Water Company, an investor-owned utility in Navajo Division is currently seeking an

individual to work as a Customer Service Representative in the Lakeside Office.

The Customer Service Representative under the supervision of the Division Management, the

Customer Service Representative ("CSR") accepts and accounts for payments and guarantee

deposits from customers.

Responsible for a variety of tasks and duties, which may include, but would not be limited to, the

following:

- Accepts and accounts for payments and guarantee deposits from customers
- Prepares bank deposits and related reports; handles petty cash fund
- Prepares service orders for Data Processing, answers telephone
- Responds to customer inquiries; explains service, rates, credit, and billings to customers
- Types letters, forms, records, and reports
- Maintains Division files and records
- Operates computer terminal, operates office radio system in accordance with applicable

rules, regulations, and procedures
- Reconciles monthly banking reimbursement requests
- Performs other duties assigned by Division Manager.

Skills, knowledge, and physical requirements include, but are not limited to the following:

- General office experience is desirable but not mandatory.
- Must be able to operate computer terminal and handle money transactions accurately.
- Be a competent typist and have legible handwriting.
- Qualified to meet the public in a satisfactory manner.
- Computer terminal; personal computer; typewriter; calculator.
- Must be able to perform routine office assignments.

Required education, training, and experience:

- Must be a high school graduate with supplemental business school studies desirable.
- Must have a valid Arizona driver's license with an acceptable driving record.

The company offers a competitive wage and benefits package, including company-paid medical,

dental, life and LTD insurances, as well as holidays, vacations, sick leave, and 401(k) plan.

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