Senior Product Manager, Digital Learning Services

2 weeks ago

Singapore RMA Group Full time

**Job Title: Senior Product Manager, Digital Learning Services (DLS)**

**Job Location: North Buona Vista Road**

**Job Type: Permanent**

**Key Skills: Digital Product Management, Digital Learning**

**Our Client**:
It is a statutory board under the Public Service Division, Prime Minister’s Office. The central learning institution for the Singapore Public Service and a pivotal role in partnering government ministries and agencies to develop people for a first class public service. It brings together public service officers from diverse backgrounds and provides them opportunities to plug into a service-wide network to exchange views, build shared ethos and perspectives, creating a rich environment for dialogue, knowledge sharing and learning. Through their programmes and services, the organisation aims to build commitment and strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.

**Responsibilities**:

- Manage product portfolio and roadmap that aligns with CSC’s strategic objectives and meets stakeholders’ requirements
- Lead Digital learning product implementation from conceptualization, getting buy-ins from internal and external stakeholders, to working with teams of developers and designers to deliver products, and continuously improve them
- Champion the internal and external change management for product releases
- Contribute to service journey mapping and business reengineering projects to review and enhance service touch-points and streamline processes to deliver excellent user experience, learning effectiveness and service efficiency
- Manage platform and data products to ensure service delivery meets a high level of service standards
- Partner product owners of internal systems, technology department and system integration office to architect and deliver an integrated and seamless user experience via our digital products.
- Monitor product performance and other developments, identify, analyse and track success metrics.

**Job Requirements**:

- **At least 10 years of experience in the field of technology or digital product management, preferably in a customer-facing environment**

**- At least 5 years in leading digital product or business technology projects**

**- Passionate about digital learning solutions such as learning systems, workplace learning approaches and other forms of technology-enhanced learning**
- Demonstrated ability to be a key influencer in product strategy
- Analytical and data-driven with good understanding of user experience design principles
- **Familiar with agile development (SCRUM, Kanban etc)**
- Excellent written and verbal communication skills
- Values teamwork and enjoys working in a fast-paced environment

**Manisha Sharma**

**RMA Consultants Pte Ltd**

**EA License No 93C4403**

**EA Regn No R1872602**

**Job Type**: Permanent

Pay: $5,000.00 - $8,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- Digital Product Management: 6 years (preferred)

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