Sales Force Excellence Lead Apac

1 week ago

Singapore Johnson & Johnson Full time

Johnson & Johnson is seeking a Sales Force Excellence Lead APAC to join our Commercial Excellence team in APAC.

As the Sales Force Excellence Lead APAC, you will be a pivotal member of the Commercial Excellence Leadership team, charged with optimizing the efficiency and effectiveness of field forces across the JACK markets. You will play a critical role in driving sales force excellence, enhancing operational performance, and developing capabilities that align with the strategic objectives of Commercial Excellence in the APAC region.

**Key Responsibilities**:
1. **Strategic Leadership**
- Develop and implement the vision for Sales Force Excellence that aligns with the overall APAC commercial strategy.
- Collaborate with the Commercial Excellence Leadership team to drive SFE transformation initiatives through data (AI) driven regional strategic platform programs.

2. **Efficiency Management**
- Oversee the allocation of field forces across JACK markets, maximizing productivity, ensuring optimal efficiency and resource utilization.
- Identify synergies, harmonization, and automation opportunities in field operations to strengthen overall performance.

3. **Performance Analysis**
- Define, track, and report on efficiency indicators (KPIs) through in-depth data analysis in conjunction with the Data Science and the Business Intelligence & Analytics (BIA) Centers of Excellence.
- Develop and manage a robust performance analysis framework to assess field force effectiveness and drive improvement initiatives.

4. **Incentive Framework Recommendations Development**
- Design and drive regionally aligned recommendations for performance-based incentive frameworks that motivate and reward field force excellence.
- Ensure alignment of incentive structures with the strategic goals of the organization.

5. **Training and Development**
- Collaborate with regional Capability Development team and local sales trainings teams to design and deliver training programs that enhance the skills and competencies of the field force.
- Promote a culture of continuous learning and excellence within the field teams.
- Develop coaching skills in sales managers and leaders and ensure coaching is a priority in the field

6. **Collaboration and Governance**
- Work closely with local Sales Force Effectiveness (SFE) teams and cross-functional Commercial Excellence teams in JACK markets to establish best practices and governance standards.
- Serve as the Center of Excellence for SFE, ensuring consistency, efficiency, and productivity across markets.

7. **Stakeholder Engagement**
- Act as a trusted advisor to senior leadership on trends, insights, and actions needed to optimize field force performance.
- Build strong relationships with stakeholders across different markets to ensure alignment and support for SFE initiatives.

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or related field; Master's degree preferred.
- 10+ years of experience in sales force effectiveness, commercial operations, or related roles.
- 3+ years above-country/regional experience in leadership roles
- Proven track record of leading change initiatives and driving operational excellence through data analysis and strategic insights.
- Excellent communication, leadership, and collaboration skills with the ability to influence at all levels of the organization.
- proven track record of leadership and ability to influence
- Strong analytical skills with the ability to interpret complex data and translate into actionable strategies.
- excellent knowledge and experience in managing incentive systems across different countries and cultures
- Familiarity with sales training methodologies and capability development practices.

**Personal Attributes**:

- Strategic thinker with a results-oriented mindset.
- Innovative, adaptable, and able to navigate a dynamic commercial landscape.
- Strong problem-solving skills and attention to detail.
- Passionate about fostering a culture of excellence and continuous improvement.

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