Mailroom Associate

2 weeks ago

Singapore Williams Leatag Full time

To perform all mail & distribution tasks as requested by client with little or no supervision.

Job Responsibilities:

- Maintain confidentiality and exhibit professional decorum at all times
- Communicate and interact with clients in a professional, positive and courteous manner
- Strictly adhere to company and clients' policies, process and procedures
- Sort, distribute and collect mails, internal and external
- Process both domestic and international couriers
- Deliver internal and external tracked items to internal clients
- Deliver stationeries across clients' departments
- Adhere to mail delivery run schedules
- Processing of unknown / ambiguous mail
- Suport ad-hoc document fulfilment project
- Update client locations on database system
- Keep floor plans and client desk location maps up to date
- Update monthly mail volume and metrics for management reporting
- Assist front counter desk for walk in clients
- Handle mail related phone enquiries
- Ad-hoc internal and external deliveries and pick-ups as required
- Liaise with external mail vendors for collection / delivery arrangements
- Liaise with Technology to raise network point for new copiers
- Assist to troubleshoot copiers' issue (paper jam & toner replacement, etc.)
- Escort and monitor related vendor movements in the office
- Communicate effectively with other associates
- Provide coverage for various floors as and when required
- Keep work place tidy
- All other duties as assigned by management

Skills Required:

- Minimum of 2-year experience in mailroom, logistics, courier service industry
- Computer literate and experienced in MS Office Suite
- Able to work in a fast-paced and time sensitive environment
- Attention to detail, responsible and organised
- Excellent communication and interpersonal skills
- Must work well in a team environment

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