Community Associate

2 weeks ago


Singapore WeWork Full time

**About Us**

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.

**About the Opportunity**

As a Community Associate, you’ll be the primary point of contact for the Community and act as the “face” of WeWork You will report to your building each day to support the Community Management team to achieve the following:
- Build a welcoming and collaborative community environment amongst our members through events and building relationships between members- Ensure that your building is fully operational and processes are running efficiently.- Drive growth and promotion of WeWork-provided service offerings.- Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.- All of this while illustrating WeWork’s core values and working towards achieving our mission.

**I**n this role, you’ll**:
**Front Desk Management**:
- Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.- Greet members and guests with a warm and welcoming demeanor.- Ensure all visiting guests are in accordance with WeWork’s guest policy by ensuring all guests properly sign-in via Welkio iPad.- Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.- Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.- Keep the front desk clean and organized.- Notify members of any food deliveries and couriers.- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.

**Events and Membership Engagement**:
- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.- Consistently celebrate members’ successes and milestones through gifts and notes.- Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters.- Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).- Input notes into Spacestation or equivalent system about Members.- Identify and execute opportunities to connect members with each other.- Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.- Be active on the WeWork member network to engage members.- Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.- Ensure music levels and activations are appropriate to the daypart and occasion.- Write and send broadcasts relating to building updates.

**Building Operations and Management**:
- Receive, process, sort, and organize all mail.- Locate and issue post via the regional system to members upon request.- Keep the mailroom organized and clean.- Return to Sender’ for unidentified mail and former member mail after 30 days of no-pick up.- Ensure courier parcels have all the correct details for scheduled pick-ups.- Investigate, escalate, and resolve ‘lost’ packages.- Know and explain WeWork policies and procedures around mail and mailroom.- Track, audit, and organize keys collected and distributed.- Manage keycard stock and request new inventory as needed.- Collect keys and key cards upon move-out.- Review location and how to use each piece of Emergency Equipment.- Provide support for an automated coffee machine for guests and members.

**About You**

We’d love to hear from you if you meet the qualifications below:
- College graduate with a four-year degree preferred, but not required.- Customer service and/or sales experience a plus.- Must have strong verbal and written communication skills.- Outstanding interpersonal and multitasking skills.- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.- Passion for entrepreneurial communities.- Passion and understanding of WeWork’s mission and values.- Proficient in basic computer skills.

**Life at WeWork**

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you wi


  • Community Associate

    6 days ago


    Singapore GLYPH COMMUNITY LIMITED Full time

    Roles & ResponsibilitiesLocation: WFH (weekday), On-site (weekend)Work Arrangement: 3 weekdays and 2 weekendsWork Hours: 9:30am - 6:30pm Company OverviewGlyph Community is a dedicated children's charity committed to improving the lives of young individuals through engaging activities and programs.Position OverviewWe are seeking a committed and highly...

  • Community Associate

    7 days ago


    Singapore Glyph Community Ltd Full time

    Location: Remote (weekday), On-site (weekend) Hours: 2 weekdays+ 2 weekends = 32 hours **Company Overview** Glyph Community is a dedicated children's charity committed to improving the lives of young individuals through engaging activities and programs. **Position Overview** We are seeking a **Community Associate** to support our educational programs....


  • Singapore Viriya Community Services Full time

    Job OverviewViriya Community Services is seeking a highly motivated and compassionate Support Care Associate to join our team. As a Support Care Associate, you will play a vital role in conducting engagement and preventive activities for clients and caregivers in individual or group settings.


  • Singapore Presbyterian Community Services Full time

    Presbyterian Community Services is seeking a dedicated and compassionate Community Development Officer to join our team. In this role, you will work closely with students, families, and community partners to deliver comprehensive support services.About the Role:The Community Development Officer will be responsible for:Key Responsibilities:Developing...


  • Singapore Viriya Community Services Full time

    Job ScopeThe Support Care Associate will work closely with fellow colleagues, including Social Workers, Counsellors, Psychologists, and Programme Executives, in planning and implementing activities. The role involves:Conducting engagement and preventive activities for clients and caregiversSupporting in the planning and organization of structured preventive...


  • Singapore Fei Yue Community Services Full time

    About Us:Fei Yue Community Services is a leading provider of social services, dedicated to empowering vulnerable populations and promoting positive change. Our KidSTART program is a flagship initiative that has made a tangible impact on the lives of thousands of children.Job Description:In this role, you will be responsible for delivering high-quality...


  • Singapore MILKEN INSTITUTE Full time

    **About the Milken Institute** The Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global...

  • Community Associate

    2 weeks ago


    Singapore THE WORK PROJECT MANAGEMENT PTE. LTD. Full time

    **Role of Community Associate** The Work Project is looking for talented and passionate Work Experience Associates. These full time positions are based in Singapore and will report directly to the Senior Community Associate and/or Community Manager. **Goals**: - To live the shared vision of The Work Project and ensure the brand values and standards are...


  • Singapore FEI YUE COMMUNITY SERVICES Full time

    **Responsibilities**: - Provide counselling, programme and case management services to elderly clients **Requirements**: - MUST possess minimum Singapore Association for Counselling (SAC) recognised Graduate Diploma in Counselling - Minimum 2 years of experience in social work / counselling - Good communication & interpersonal skills - This position is on...


  • Singapore Science Centre Board Full time

    **Associate/Senior Associate (Public Relations & Communications)** Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource. **Essential Job Functions** The Associate (PR &...


  • Singapore EQUE PTE. LTD. Full time

    Job DescriptionWe are looking for an Internal Communications Associate to join our team at EQUE PTE. LTD. As an internal communications associate, you will play a key role in developing and implementing our internal communication strategies.Key ResponsibilitiesDevelop and write engaging content for internal audiencesAssist in the production of internal...


  • Singapore Jurong Community Hospital Full time

    Perform ward counter operations and create a positive service experience for patients and their visitors - Schedule discharge appointments for patients who require follow-up in JurongHealth Campus and/or external institutions - Perform financial counselling with patients or their family member(s) - Assist to follow up on patients’ financial documents...

  • Social Work Associate

    3 weeks ago


    Singapore HCSA COMMUNITY SERVICES Full time

    Roles & ResponsibilitiesGENERAL SUMMARYAssist in the implementation of the halfway house's programme and services. Provide administrative support to the case worker/aftercare caseworker.DUTIES AND RESPONSIBILITIES1. Assist in conducting pre-emplacement interviews with HWH's residents to understand their needs, work with them to set goals, develop case...

  • Community Associate

    6 days ago


    Singapore SINGRASS PTE. LTD. Full time

    **Company Description** O2Work is a co-working space operator in Singapore that focuses on eco-friendliness, wellbeing, and sustainability to help members work in a healthy physical and mental environment. We provide our members different suites, workstations, conference rooms, event venues, and other working facilities. **Role Description** The Community...


  • Singapore Viriya Community Services Full time

    The Support Care Associate is responsible for conducting the engagement and preventive activities to the clients and/or caregivers in an individual or group based settings. He/She will be working closely with fellow colleagues (Social Worker, Counsellor, Psychologist, Programme Executive etc.)in the planning and implementation of these activities, as well as...


  • Singapore New Life Community Services Full time

    The Associate Researcher plays a key role in supporting the mission of New Life Community Services by conducting research, analysing data, and contributing to evidence-based practices. The incumbent will work closely with the research team to collect, interpret, and disseminate information relevant to the agency’s programs and services. **Roles &...


  • Singapore RSVP Singapore The Organisation of Senior Volunteers Full time

    **The Role** As our digital marketing and social media associate, you will be pivotal in driving our organisation's online presence and engagement. You will be responsible for ideating, creating, and managing compelling content across various digital platforms, including Facebook, LinkedIn, Instagram, YouTube, website, and more. **Key Responsibilities** -...


  • Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full time

    About the RoleThis is an excellent opportunity for individuals passionate about making a difference in the lives of seniors. As a Community Care Associate, you will be trained in cross-functional areas such as nursing and therapy, and will work closely with our teams to provide comprehensive care.


  • Singapore Viriya Community Services Full time

    Roles & ResponsibilitiesThe Support Care Associate is responsible for conducting the engagement and preventive activities to the clients and/or caregivers in an individual or group based settings. He/She will be working closely with fellow colleagues (Social Worker, Counsellor, Psychologist, Programme Executive etc.)in the planning and implementation of...


  • Central Singapore Amas Organisation Full time

    **Job Title**:Business Communications Associate **Location**: Central, Singapore **Job Type**: Full-Time/Contract We are seeking a self-driven individual to enhance our sales efforts through effective communication and engagement strategies. The Business Communications Associate will be responsible for developing and implementing communication strategies...