Tb Programme Manager

Job ID: 27894

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 8 May 2025

**Job Summary**
- Standard Chartered is investing significantly in its Transaction Banking capabilities to improve the Digital experience of Clients and colleagues whilst increasing efficiency. The delivery Programmes within the TB portfolio are each aligned to a key product area and span business change and technology delivery teams across Cash Management and Trade & Working Capital Services.
The Digital Channel Solutions ISO Programme Manager will work closely with the Pan-Bank ISO Programme Director, Programme Accountable Executive, Chief Product Owners, Product Owners and Hive Delivery Lead to manage the successful delivery of the Programme outcomes for DCS. They will be responsible for implementing and maintaining effective controls and governance across all programme teams and stakeholder groups, and will foster collaboration both within the programme and with broader Transaction Banking teams to drive effective execution.**About our Technology & Operations Team**
- Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.- When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.**Key Responsibilities**
- Programme Governance
- Manage the DCS programme governance framework and be responsible for its effectiveness in providing oversight and direction to the product delivery teams.
- Prepare and deliver reporting materials to programme and portfolio level governance forums, ensuring timeliness, accuracy and relevance of data. Own the key messages to be delivered and approvals sought. Run the DCS Programme Working Group
- Maintain the detailed budget, scope, resource and benefits for the programme; support the Programme Director in presenting the Programme for approval by the QPR and SIRF, and for formally accepting subsequent changes.
- Implement and maintain the processes for reporting progress from delivery teams to the PWG; keeping all stakeholders informed of status.
- Ensure the programme has an effective structure for the management of risks and issues; and they are identified, maintained, reviewed, addressed and escalated in a timely manner.
- Responsible for alignment of the programme governance with SCB standards, working closely with ECM and Operational Risk partner to define the implementation of the standards within the programme management plan.
- Provide a programme quality assurance capability; conduct scheduled and ad-hoc reviews of all programme materials, and ensure that programme data is complete and accurate in the enterprise reporting system (Clarity).
- Financial Management
- Prepare the programme forecast as part of the PB ISO PgSC and maintain it through the duration of the programme.
- Work with TTO Finance, TB Portfolio team, PMO and other groups to provide an accurate view of actual spend; track and provide evidence for accruals, recharges and third party spend.
- Ensure accurate and realistic forecasts are maintained; monitor and follow up on variances; support the Accountable Executive in meeting the programme’s financial commitments in each year and over the life of the programme.
- Encourage and enforce high standards of quality, accuracy and consistency in all project and programme logs, trackers and reporting materials.
- Identify impact on critical processes within the Bank’s operational risk framework, and work with process owners and project teams to ensure robust controls.
- Develop commercialisation plans and training material, co-ordinate briefings, design and execute communication plans. Gather feedback post-implementation, and track benefits captured.
- Participate in review meetings and identify/highlight any potential issue that may impact project’s cost, timeline and/or scope and work with concerned stakeholders for its early resolution
- Coordinate with Regional and Country counterparts / stakeholders in delivering the above. Role is global and may require occasional travel depending on specific projects.
- Deliver the handover to BAU including the formal programme closure

**Skills and Experience**
- 15+ years of banking experience with 10+ years as a Programme Manager, or as a senior Project Manager, within a large scale multi-year programme
- Excellent knowledge of Programme Management disciplines (planning, reporting, risk management, QA, document management, financials, benefits, resource management, sta