Desktop Team Lead

**Job description**: **Desktop Engineer - Team Lead** Job Description & Requirements **_Key Responsibilities _** - Supervise and manage a team of IT desktop support technical specialists to provide effective and timely day-to-day IT desktop support, advice, guidance and diagnosis, and timely problem resolution in the shared services unit to achieve...

Full Time - Post Date: October 4, 2021 18256 **Responsibilities**: - Lead and manage the daily operational Service Support and assist the respective Service Towers on the Organisation’s Managed Services outsourcing customers’ businesses - Responsible for account services and prioritization of work requests for customers, as well as to integrate new,...

Key ResponsibilitiesWe are looking for a highly skilled Desktop Support Team Lead to join our IT department. As a key member of our team, you will be responsible for leading a team of engineers to deliver high-quality IT services to our clients.The ideal candidate will have prior experience in managing IT service desks and teams. You will be responsible for...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,700 - $4,500 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 103492**Job Views** - 1Roles & Responsibilities - Install, upgrade, support, and troubleshoot Windows 7 and Windows 8.1 and Microsoft Office - Use diagnostic tools to troubleshoot problems...

**Job Purpose**: - To manage desktop team and to oversee the day-to-day desktop operations. - To plan, manage and administrate Wintel server and relevant infra services in an enterprise systems environment. **Responsibilites**: Desktop Team Lead Role - Manage and rollout of EUC (computers) operating system‘s security & non-security patches - Manage and...

**Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...

**Responsibilities**: - Provide support requirements at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications to ensure customer satisfaction and service operation are achieved. - Conduct installations based on customer’s requirements and company...

Work Experience - 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting. - Knowledge of ITIL processes and practices. - Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. - Excellent problem-solving and troubleshooting skills. - Strong communication...

Lead, Manage and provide onsite support - Incident and problem resolution of end-user stations - Administration and Configuration of end-user devices - End-user device hardening and lockdown - Handle laptop Re-imaging incidents - Moving PCs and Devices within same premises - Guide users on data backup and transfer - Asset and Resource Management - Respond to...

**Requirements** - Good Technical knowledge - Assist team member and responsible to leads the onsite team - Min 3 years experiences in team leader roles - Good communication and written skills - Travel to other site when needed - Attend customer meeting - Presentation skills - Microsoft certification **Salary**: $4,000.00 - $4,500.00 per month

Lead, Manage and Provide onsite EUCD support - Incident and problem resolution of EUCD stations - Administration and Configuration of EUCD devices - End User Device Hardening and Lockdown - Handle laptop Re-imaging incidents - Moving PCs and Devices within same premises - Guide users on data backup and transfer - On-site support for engineers facing issues...

**Responsibilities**: - Ensuring that daily IT operations and service delivery are properly executed. - Managing all operations related to IT Helpdesk, IT Infrastructure, Operation team and service delivery. - Monitor, control and support service delivery. - Provide VIP support, including installation, troubleshooting, problem resolution and maintenance -...

**About the Role**We are seeking an experienced Senior Infrastructure Manager to join our team. As a Senior Infrastructure Manager, you will be responsible for leading the development and implementation of enterprise-level end-user computing services. This includes planning, executing, and maintaining desktop services to ensure high availability and...

Develop and track enterprise desktop project deliverables plan for the region - Lead and provide guidance on escalated issues on enterprise desktop delivery related issues - Drive delivery timelines across the region (4 countries) - Develop Communication and Action for the region - Develop communication deck on project status to update management - Create...

**Key Responsibilities**: 1. **Desktop Deployment and Configuration**: - Deploy and configure Windows-based desktop systems, ensuring they meet organizational standards and user requirements. - Customize desktop images, software installations, and configurations based on user roles and business needs. - Implement and maintain automated deployment solutions...

**Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching. - Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management -...

Key Responsibilities:The ideal candidate for this position will have a strong background in designing, planning, and delivering enterprise-level ICT infrastructure for end-user computing services. The successful Enterprise ICT Manager will be responsible for:Providing expert technical guidance on end-point technologies and supporting technologies such as...

Industry/ Organization Type: Accounting & Secretarial Service Provider - Position Title**:IT Support Team Lead**: - Working Location: East - Macpherson - Working Hours: 5 days / Monday-Friday - Salary Package**:Basic + AWS **Duration: Permanent **Key Responsibilities** - users, troubleshooting and resolving hardware, software, connectivity, user access,...