
E-commerce Operation and Platform Lead
2 weeks ago
**Job purpose**:
This role supports the onsite members and stakeholders for both business and technical aspects of the in-house eStore end-to-end operations.
**Roles & Responsibilities**:
- Manage and support onsite operation team on all product and promotional activities on website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system e.g. products, promotions, stocks, price.
- Monitor the operation and identify any potential issues on the system and escalate any technical issues to the relevant teams
- Assist in the conceptual and technical operation of the e-Commerce platform.
- Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities.
- Facilitate and manage global, local enhancement projects and service add-ons with the development team.
- Support system integration with backend and other legacy systems e.g. GERP
- Provide technical platform consultancy & training.
**Requirements**:
- With a Bachelor of Degree preferably in technology related discipline such as Computer Science or Management of Information Systems
- At least 5 years hands-on and operational experience on e-Commerce platform i.e. SAP Hybris Commerce
- Familiar with e-Commerce End-to-End flow
- Familiar with system flow between e-Commerce platform and ERP system or other legacy systems
- Basic contents designing (i.e. Photoshop) & programing & coding skill is a plus
- Knowledge & experience on Adobe Experience Manager is plus
- Excellent problem solving skills
- Responsible, organized and independent
- Strong written and verbal communication skill
- Good communications skills and collaborative teamwork attitude
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