Tricare Overseas Program Administrator

2 days ago


Singapore International SOS Full time

**About the role**:
Key role in support of the TRICARE Overseas Program (TOP) administration of healthcare support services globally. Multifunctional position driving administrative coordination and delivery of core service elements enabling the wider team performance and customer satisfaction.

**Key responsibilities**:

- Coordination of the medical records collection processes to facilitate the collection, translation and delivery of medical records to stakeholders
- Process any other TOP related administrative activities as per given instructions to ensure timely and accurate resolution
- Deliver medical service administrative activities supporting TOP beneficiary healthcare support services
- Maintains confidentiality of all beneficiary information
- Understand and carry out all processes, policies and procedures pertaining to the duties of a TOP Administrator
- Maintain all documentation in accordance with company policies and procedures. Respond to in-bound inquiries promptly and ensure complete resolution
- Send written communication to follow up with beneficiaries and providers, when appropriate
- To work with the wider Intl.SOS teams to ensure TRICARE processes, self-service tools and benefits rules are understood and communicated accurately to beneficiaries and providers
- Actively promote electronic submission and payment solutions and other self-servicing products
- Maintain specific quality and quantity standards, including service level key performance indicators
- Always adhere to company policies and procedures
- If requested, assist with the training and mentoring of new staff
- Attends and participates in International SOS staff meetings and educational offerings

**About you**:
**Required Skills and Knowledge**
- Empathic written skills
- Ability to use positive language
- Ability to create relationships and work within a globally distributed team
- Good understanding of processes and systems
- Good understanding of cultural nuances and how to be successful in a multicultural environment

**Required Competencies**
- Team player and ability to achieve targets
- Organized with the ability to effectively manage own time
- Demonstrate problem solving skills
- Demonstrate clear communication skills when resolving issues
- Customer Service Oriented
- Process Focused - drives for results

**Required Work Experience**
- Experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using computers as the primary job tools
- Experience working/processing in a healthcare environment an advantage

**Required Qualifications**
- High school diploma/Upper Secondary (or higher) OR equivalent work experience



  • Singapore International SOS Full time

    **Overall Purpose of the Role**: The overall purpose of the Project Manager role is to successfully deliver, within budget, timeframes and to the defined quality standard, one, or more of the project clusters associated with the TRICARE Transition Program. The position will interact manage all aspects of the project, including; scope, milestones,...


  • Singapore MINDEF Full time

    **What the role is** - You manage all administrative-related matters for an overseas entity. **What you will be working on** - This includes supporting the human resource branch in managing its day-to day functions and supervising the administrative personnel. Your challenge lies in the need to be independent and versatile in a fast-working environment. You...


  • Singapore Nanyang Technological University Full time

    Reporting to the Program Director, the incumbent will head the global placement operations of the Overseas Entrepreneurship Programme (“OEP”) including oversight of overseas OEP representatives in 8 locations globally. **Responsibilities** **Program Management** - Drive the global placement operations of the Overseas Entrepreneurship Programme...


  • Singapore JSI OVERSEAS PTE. LTD. Full time

    Job Summary:We are seeking a highly skilled Construction Program Coordinator to join our team at JSI Overseas Pte. Ltd. As a Construction Program Coordinator, you will play a key role in coordinating and managing construction projects involving Sanitary, Plumbing & Gas Services. This includes project planning, budgeting, and coordination with various...


  • Singapore United Overseas Bank Ltd Full time

    **Responsibilities**: Part of the Overseas Compliance Mgmt (OCM) AFC Assurance Team, responsible for planning and executing assurance reviews AFC controls within UOB’s international operations. Reporting to the OCM Head of AFC. **Assurance planning** - Assists the OCM Head of AFC Assurance in developing a robust AFC assurance plan for UOB’s...


  • Singapore Reeracoen Singapore Pte Ltd Full time

    Our client is a manufacturing company specialising in mother and baby care products. This role of an Overseas Sales Executive involves developing and implementing sales and marketing strategies in Asia. You will be reporting to the Sales Manager. 【What will you be working on】 - Identify new overseas markets and business opportunities - Managing good...


  • Singapore SINGAPORE INSTITUTE OF DIRECTORS Full time

    **Key Responsibilities** - Provide pre-, during - and post - event operations and administrative support for all the Professional Development programs throughout the year (e.g. Zoom link set up, conduct dry runs, attendance check, manage poll questions, troubleshoot) - Take charge of course registration, course administration, course materials, training room...


  • Singapore BRAHM CENTRE LTD. Full time

    Co-ordinate Brahm Centre‘s courses and events with trainers and centre managers. - Upload courses and events in Salesforce and Eventbrite. - Maintain master calendar for courses and events. - Maintain proper documentation of contracts and other related documents across various systems. - Collate information for review and annual planning. - Assist in the...

  • Program Administrator

    2 weeks ago


    Singapore Singapore Aquatics Full time

    About Singapore Aquatics: As the governing body for aquatic sports in Singapore, we aim to create a thriving community of aquatic enthusiasts. Our National Swimming Pathway and Coach Development initiatives require dedicated support to ensure their success.Job Role: The Admin Assistant will be responsible for providing administrative support, managing...


  • Singapore PROPNEX INTERNATIONAL PTE. LTD. Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Manager to join our team at PropNex International Pte. Ltd.Job SummaryThis is a senior-level position that requires a strong background in international property marketing and sales, as well as excellent communication and interpersonal skills.Key ResponsibilitiesPitch for overseas projects...


  • Singapore TECKWAH VALUE CHAIN PTE. LTD. Full time

    **Job Purpose**: To support the Program Manager in strengthening existing customer relationships and ensuring smooth day-to-day operations, which includes New Product Introduction (NPI), Order Administration, BOM Management and Planning. **Responsibilities**: Customer Relationship Management - Build and maintain strong relationship with customers by...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    Job OverviewThe Claims Division of UNITED OVERSEAS INSURANCE LIMITED is responsible for investigating, assessing and settling claims. We are seeking a highly organized and detail-oriented administrative professional to provide critical support to our team of Claims Professionals.Main ResponsibilitiesMaintain accurate claim files, registers and...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    Why Join Us?UNITED OVERSEAS INSURANCE LIMITED offers a dynamic and supportive work environment. As an Administration Assistant, you will have opportunities to develop new skills, build strong relationships with colleagues and contribute to the company's success.Your Key ResponsibilitiesManage claim files, registers and databases efficientlyProcess payment...

  • Assistant Director

    1 week ago


    Singapore MINDEF Full time

    **What the role is** - You are responsible for the operations of the Branch, you oversee the management of the scholarship/sponsorship (SS) and overseas posting/courses related HR services. It includes the management of benefits, Sponsorship Agreement signing, terms and conditions for various MINDEF/SAF SS and administrative matters support for personnel...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    About UsUNITED OVERSEAS INSURANCE LIMITED is a leading provider of insurance solutions. Our Claims Division plays a crucial role in delivering exceptional service to our customers. As an Administration Assistant, you will contribute to this mission by providing high-quality support to our Claims Professionals.Your Key ResponsibilitiesManage claim files,...

  • Program Administrator

    2 weeks ago


    Singapore SP MANUFACTURING PTE. LTD. Full time

    You are expected to: - Liaise with Customer/s on Sales Order Entry. - Liaise with factory and Supply Chain for Order Planning & Scheduling. - Manage and co-ordinate shipments and invoices to customer - Support Program group in various administrative role To be successful in this role, you are required to have the following: - Minimum NTC/Diploma with 2...


  • Singapore United Overseas Bank Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Singapore CUBIC TECHNOLOGIES SINGAPORE PTE. LTD. Full time

    Working with a leading edge Contactless Smart Card technology, the role includes providing good support and coordination to projects involving the Automatic Fare Collection (AFC) system, to fulfil the performance challenges of a real-time, high availability system that processes millions of commuters’ cards daily. This position provides the essential...


  • Singapore ABS BUILDING PRODUCTS PTE. LTD. Full time

    Key Responsibilities:As an Marketing Manager, you will play a critical role in expanding our presence in overseas Asian markets. Key responsibilities will include handling the setup of new companies, frequent travel to Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan, or China, and monitoring procurement, shipment, and logistic management....


  • Singapore MINDEF Full time

    **What the role is** - You are responsible to provide efficient and effective support on administrative matters for service personnel under Overseas Courses. **What you will be working on** - Your challenges lie in maintaining accurate and effective communication, timely processing of Sponsorship Agreement signing, air tickets and overseas allowances, and...