Lead, Smb New Business Acquisition Apac

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the team

TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

We have an opening for an APAC new business aquisition Lead who will be responsible for driving projects and setting processes within their specific acquisition team. They will be the advocate for the new business acquisition team and work to uncover growth opportunities for the business and our customers. They will work with various stakeholders and teams across the organization both locally and internationally. The Team Lead will coach and work with a team of Business Development Representatives to deliver on programs and processes that drive growth in the fast-growing head & torso of SMB advertisers while supporting innovative scalable acquisition programs across a diverse set of customers. Success in this position requires a focus on identifying new processes and workflows for the business, the ability to thrive in a dynamic work environment, strong sales knowledge and skills and the drive to acquire and grow advertisers leveraging our unique ad product suite.

**Responsibilities**:

- Build scalable processes for our growing new business acquisition team including prospecting, winning and growing advertisers and agencies of all sizes
- Take the initiative and operate with a high degree of autonomy to find the optimal solution for the team to be success
- Identify what programs to scale to drive ROI and oversee the implementation of programs to understand potential advertiser 's needs
- Share market feedback and guide our go to market strategy
- Maintain up-to-date knowledge of TikTok’s features and ad units and make sure the team has up-to-date sales and product knowledge
- Work and collaborate with diverse groups of internal cross-functional teams and leaders in the SMB business
- Role model best practice sales skills and hands-on involvement on big sales pitches

**Qualifications**:

- 7+ years extensive experience in new business acquisition/sales roles in digital marketing - biddable network experience a plus
- 3+ years experience managing a team of 4 or more
- Experience managing scalable new acquisition business / teams
- Experience in managing and developing the entire sales funnel from prospecting to closing and handover
- Excellent collaboration skills
- Able to proactively troubleshoot and problem solve quickly and through the proper escalation process
- Ability to analyze data and identify insights to assess team performance
- Proactive attitude with excellent project management, organizational, and analytical skills
- Experience diagnosing and solving technical problems with product and engineering teams is a big plus
- Experience in performance advertising in a role where you managed significant complexity and scaling challenges.
- Strong verbal and written communication skills for a broad set of internal and external stakeholders
- High attention to detail and very organized
- Self-starter,a fast learner who has critical thinking
- Fluent verbal and written language skills in English required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.