Senior/platform Support Engineer

4 days ago

Singapore Singapore Exchange Full time

Entity: Singapore Exchange
- Location: Singapore, SG
- Job Function: Operations & Technology
- Job Type: Permanent (HC)
- Req ID: 2777

**Job Summary**:
**Responsibilities**:
**Key Responsibilities**include**:

- **Platform Maintenance & Enhancement**
- Ensure the stability, performance, and scalability of issuer/data shared systems through proactive monitoring, troubleshooting, and continuous improvement.
- Collaborate with solution vendors and internal platform specialists to deliver enhancements and changes into production environments.
- **Observability & Monitoring**
- Develop and improve in-house observability tools using Elastic, Logstash, and Kibana to support trading and clearing operations.
- Implement monitoring solutions and dashboards to detect anomalies and ensure system health.
- **Compliance & System Hygiene**
- Maintain compliance with internal controls and standard operating procedures.
- Address system vulnerabilities, support audit activities, and ensure platform hygiene through regular patching and evidence collection.
- **Operational Support**

**Job Requirements**:
**Key Requirements**are**:

- Bachelor’s degree in Computer Science, Engineering, or a related field from a reputable institution.
- 5-7 years of experience as a Software Developer or IT System Analyst.
- Strong hands-on experience with:

- **Java, Spring Boot, MySQL, Python**:

- **Cloud platforms (AWS/GCP)** - deployment, configuration, monitoring, and troubleshooting
- Experience with open-source observability tools (Elastic, Logstash, Kibana) is highly preferred.
- Proficiency in scripting (Shell, Python, SQL, PowerShell).
- Strong communication skills and a collaborative mindset.
- Willingness to support production systems during weekends and off-hours.
- A mindset focused on operational excellence and production reliability.

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