Senior/Platform Support Engineer

6 days ago

Singapore SGX Full time $90,000 - $120,000 per year
Job Summary

We are seeking a proactive and technically skilled Senior/Platform Support Engineer to join our team in maintaining and enhancing business-critical systems and shared platforms. This role offers the opportunity to work on high-impact systems using modern technologies such as Java, Python, and open-source observability tools, while contributing to the development of cloud-native applications.

Job Responsibilities
Key Responsibilities include

  • Platform Maintenance & Enhancement

    • Ensure the stability, performance, and scalability of issuer/data shared systems through proactive monitoring, troubleshooting, and continuous improvement.
    • Collaborate with solution vendors and internal platform specialists to deliver enhancements and changes into production environments.

  • Observability & Monitoring

    • Develop and improve in-house observability tools using Elastic, Logstash, and Kibana to support trading and clearing operations.
    • Implement monitoring solutions and dashboards to detect anomalies and ensure system health.

  • Compliance & System Hygiene

    • Maintain compliance with internal controls and standard operating procedures.
    • Address system vulnerabilities, support audit activities, and ensure platform hygiene through regular patching and evidence collection.

  • Operational Support

    • Perform application recovery, non-functional testing, and verification activities, including support during off-hours and weekends.
    • Investigate and resolve application issues, security vulnerabilities, and performance bottlenecks.
Job Requirements
Key Requirements are
  • Bachelor's degree in Computer Science, Engineering, or a related field from a reputable institution.
  • 5–7 years of experience as a Software Developer or IT System Analyst.
  • Strong hands-on experience with:
    • Java, Spring Boot, MySQL, Python
    • Cloud platforms (AWS/GCP) – deployment, configuration, monitoring, and troubleshooting
    • Linux and Windows OS – application support and maintenance
  • Experience with open-source observability tools (Elastic, Logstash, Kibana) is highly preferred.
  • Proficiency in scripting (Shell, Python, SQL, PowerShell).
  • Strong communication skills and a collaborative mindset.
  • Willingness to support production systems during weekends and off-hours.
  • A mindset focused on operational excellence and production reliability.

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