HR Operations Manager

3 days ago

Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

The main responsibilities and tasks of this position are listed as, but not limited to the following:

- Manage full spectrum of HR operational matters, including onboarding, transfers, appointments, re-employment, contract renewals, disciplinary matters, performance management, offboarding and all office administration matters.
- Assist with the overall HR strategies, initiatives, policies and processes through implementation and maintenance of employee handbooks, HR SOPs, organization charts.
- Manage the learning and development, and career planning processes.
- Manage employee safety and welfare, including but not limited to insurance etc.
- Manage and provide guidance and coaching to managers and employees.
- Nurture a positive working environment by bridging management and employee relations and manage the grievance and disciplinary process when required.
- Assist and support management and the leadership team with handling and resolving Human Resources issues.
- Identify emerging trends impacting the workplace, stay updated and drive adoption of industry best practices and compliance with relevant regulations.
- Review existing processes and workflows, identify new approaches to redesign and optimize performance and quality to improve stakeholder / customer experience.
- Implement HR solutions and ensure compliance with labour laws and HR policies.
- Provide HR advisory services to Business Units (BUs) to meet business goals.
- Develop strong working relationships with the business, ensuring effective communication and early identification of requirements and service issues, including follow-up on complaints.
- Support current and future business needs through employee engagement and motivation.
- Participate in progressive HR or cross-functional improvement projects.
- Negotiate contracts and/or service level agreements with service providers and suppliers, evaluate and manage supplier performance and fulfilment of agreed-upon service level agreements.
- Manage costs and rationalize operating budget for cost efficiency and expense reduction.
- Oversee talent acquisition strategies, processes, and programs to drive effective recruitment.
- Review and monitor the payroll calculations to ensure accurate and timely payment.
- Prepare all necessary reports to support both internal and external requirements.
- To perform any other duties that may be assigned by the Management.

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